just got done riding mine to get a burrito, definitely a fun ride!
yah i was pleased with how mine was packaged and how quick it shipped.
honestly though ive heard a number of bent frame stories....maybe there was a bad batch or something? it would suck if lots of people are getting bent frames...like, i would like to be able to recommend my frame because it rides nicely and i like the geometry and was priced very well, but at the same time i would feel obligated to mention the number of times ive heard about people receiving bent frames.
note: i have only heard this about their augusta frame.
have only heard good things about their road bikes, and from experience my road bike from them is very good.
i could be way off, but im thinking their track frames are made somewhere different than their road frames, since one is steel and the other aluminum. thats just a guess really....