Originally Posted by
rogerstg
There's probably a thousand threads on this topic. FWIW, between my wife and I we have 4 BD bikes. But do a search, there's lots to consider.
Agreed. Their model is to sell it and ship it. If you're looking for any kind of support you're best off with a local bike shop (LBS). At the minimum you'll need bike assembly knowledge, and should you need warranty support it's not a simple experience.
I own one of their bikes. I'd never own another.