Originally Posted by
jonathanb715
My only experiences with Performance lead me to question if you'd get the same service that I expect from a good LBS.
My "LBS" has been primarily PBS for the past 3 years and I am comfortable saying no, you won't get as good of service. Our Performance has a couple of good wrenches but the rest would be more at home assembling xmart bikes. However, if you are patient, shop their sales and use their coupons, their prices beat Bikes Direct plus you can get a Fuji or Schwinn instead of Motobecane or Windsor (and have a brick and mortar store to come back to is there is a problem - like when the FD on my wife's new bike could not be brought into adjustment and they replaced it on the spot without question). If money weren't an issue I'd shop at a true LBS but it is an issue so it's PBS and the internet for me.