OP, that sucks. That is some horrible customer service. Maybe u'll feel better knowing he just lost about 20 potential customers with this thread. And also..
Originally Posted by
AngryScientist
it would have taken him 30 seconds to fire an e-mail to you explaining the situation. handled correctly, this could have been a good (+) for him, now he just looks like some jerk building wheels in his mom's basement.