[QUOTE=kuan]
VW dealer service is terrible. They're in that transition stage of moving from people's car to entry level luxury. They need to jettison the old ways of thinking if they wanna compete with Infiniti and Acura. Even Ford dealer service is better in my experience.
QUOTE]
This is dealer specific. The VW dealer in my town is truly gawd-awful, I won't set foot in the place. The dealer where I bought my car ( 40 miles up the road) is truly the best car dealer experience I have ever had, they are wonderful.
This explains why there are so many VW's in this town with dealer plates from that dealership.