I've been a customer of Harris for a long, long time. Put it this way: Many years ago, the bike shop was actually in the back of "Harris Hardware". Yep, it grew out of a hardware store. The hardware business is long gone, but the bike shop has grown to legendary status.
They've always done right by me, and my experience there has always been 100% satisfactory. A little quirky, and sometimes, a little strange, but that suits me just fine.
Oh yeah,,, They're just a few doors down and across the outlet of Elm street from the Blue Ribbon Barbeque.
Eat you must.