My experience:
http://www.bikeforums.net/showthread...ight=jesus+hit
I did get money back, took a few months but I got my bike covered. If you don't have the original receipt (but you do) you can also go to a LBS and have them look it over and assess the damages which is useful for the insurance companies. Some LBS's might charge a small fee ($10) for the assessment and some won't. If you seem like you might do business with them when you do get re-imbursed then they may do it for free.