Old 09-11-12, 03:19 PM
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rjkfsm
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LBS recommendation for Hampton, VA area please

Hi,

I bought a Fuji Sunfire back in February this year and the bottom bracket is sounding like rice krispies (snap, crackle, pop). Fuji says that they have a one year warranty on parts, but the LBS says that it is not true and that Fuji only warranties the frame and that even if it were true that I would be responsible since it is a wear and tear item. Since this was told to me over the phone in short order, I have a feeling they just don't want to do warranty work.

I've tried contacting Fuji directly, but responded that they do not deal with warranty issues directly with the consumer.

So, does anyone know a LBS that is a Fuji dealer that will give me a straight answer on this?

Thanks
RK
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