The only way to contact them that I can find is one of those stupid mail forms. Since I must attach photos, it doesn't work. My e-mails to support come back. My e-mails to human resources - the only e-mail I could find on the site, go unanswered.
One of you who thinks Burley is responsive and anxious to sell replacement parts and provide customer service wants a convert, how about posting an e-mail address?