Originally Posted by
rocdoc
on the new bike, to be able to get my toes on the ground, I need to set the saddle noticeably lower than the handlebar. That doesn't seem right!
It's not.
"Toes on the ground" is not an element of any Fit System that I an aware of, and certainly not how to set off or stop.
Take into consideration that you have a cyclo cross bike, it is not designed for the same relationships of saddle/stem/drop as a road bike.
Have your LBS set the seat height for you and ride it, a lot. Adaptation to a new activity and machine takes miles & time.
Keep an open dialogue w/ your shop and adjust as necessary after a good long while.
-Bandera