Originally Posted by
Rowan
I am sort of with you on this one. Even though they might only ride on vacation, they should perhaps know better, considering bikes are a bit more common in Germany than in some other places.
I've been to Evans Cycles in London, too. It wasn't the friendliest bike shop experience I've had, but it was far from the worst.
It might also be useful to get the story from the dealer and Evans Cycles before condemning them entirely, though.
You're right of course. They were complete idiots who should know more about bikes and therefore deserved poor service and being sold unsuitable bikes. That'll teach them.
I didn't say Evans Cycles are the worst store in the UK (I too have bought stuff from them and never mentioned the London store in my post btw), just that the customer service was poor on this occasion. I apologise for not detailing the girls' experience in the shop in full, boring detail and for not inviting Evans and the used bike dealer to give rebuttal evidence. Lesson learned!
Bloody tourists!!