Seen the Cross Rip's they're at the LBS here , they all want market segment and are all made in Taiwan.
bikes direct lands an orphan with a Box at your door , and you cope with it on your own after that .
a buy from a proper bike shop comes with service after the sale .
FYI RedLine is a brand of Seattle Bike supply . they have been in the Cross bike biz for a long time
company started in BMX they still sell those too..