I liked the article, and it hit close to home since I live and ride in Chicago. It's SMIDSY city here at all times, especially since the cops don't seem to enforce hands-free laws. I scared a driver as I rode past and his car was drifting right because he had BOTH hands on his cell phone. I shouted in his open window "Must be a really important text?" and rode on.
But it isn't the motorists fault, its the lawmakers. The laws and antiquated and not supportive of the newer choices people make in transportation. Which sucks as I am also facing issues having a recently experience that I was ill informed on how to handle, even my auto insurance (which covers me on a bike) didn't know how to handle it.