I knew someone would post the not so obvious details. If you read the policy on bikes there's no mention of the link you allude to. But if you explore every aspect of every tab of every page the details are there, but not clearly stated. No where does it say the bike must be boxed. I talked to a manager and suggested they add the words that would take a person directly to the page/tab you referred to and to say directly that not only do the handle bars need to folded and the pedals loose, but that the bike must also be in a box and the box must not exceed 90".
And perhaps I'm just stupid? And that most people would just discover what you discovered with no problems or questions? Perhaps. Or perhaps the web site isn't clear enough as everyone I spoke to at Avianca agreed with.
Just beware of all policies like I thought I was being but I got burned and maybe someone else won't make the same error.
Last edited by LHawes; 04-05-17 at 08:06 AM.