I guess I am just spoiled... My LBS greets everyone as soon as they walk in the door, even if they are busy. Sure, they are more expensive then online sites, but that is buisness 101. I will sometimes buy online, but I make it a point to buy from the LBS every time possible.
They are so service oriented, that I really have to start watching myself... If they don't have a part, they will take it off a bike on the floor just to make me happy... then the mechanic has to spend the time taking it off one bike, then putting it on the other.... then ordering the part, then waiting for it to come in, then putting the floor bike back together... Because of their service, I will NEVER buy a bike from anywhere else... until they close the doors of course.
Mike
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"Ready to retire, just can't afford it yet!"