Doesn't "upon receipt" mean that you can only send it back if you look at it and don't like it, but you're not supposed to scratch the **** out of it and then send it back? Any clipless cleat will show some wear/scratches after 1 use.
Anyway, you have to ride clipless setup for a while before being able to really make up your mind, anyway. It's quite different at first and you have to dial in the cleat position and get confident enough about the release to be able to start thinking about how much float you want etc.