Originally Posted by srrs
i know i need to ask these questions of someone who can see me on the bike, but the lbs doesn't seem to be the place. does anyone know of a really good friendly bike shop in pittsburgh?
Until someone from Pittsburgh actually chimes in: there's an REI there, if you get in when they're not too busy, their knowledge and helpfulness is almost legendary.
I echo the "sorry you're so frustrated" comment. Too bad your LBS doesn't take you seriously. If you weren't a 2-month ride from here, I'd head over and see if I could help.... Good luck.
-- Mark