Ah, I see. The cassette in question was installed at the Flyte (formerly Airborne) assembly plant, so...
I guess it's possible they are in league with my LBS. The LBS mechanic tried to convince me that my feared bb issue was because of 'poor factory setup', when the nasty clicking was in fact...MY SEATPOST. Which, ummm, I installed. I didn't let them touch the bike after hearing that because the bike was, in fact, adjusted beautifully upon receipt.
Happy? Sure. 11-23 installed with no bruises, and none anticipated when it comes time to swap it out. And getting back to that original cassette installation, I came close to enlisting another set of arms to bust the bastard loose. Ridiculous!
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Coach Bill