Originally Posted by transplant
i'm definitely going to file a claim with TSA, which apparently are usually settled within 60 days. the usual government process applies, meaning i have to submit independent verification of the damage, etc.
if you end up filing with the airline, too,
stay on top of it and call them at least once a week, because sometimes airlines conveniently "misplace" or "misfile" your papers and such. especially if you flew NWA.
and don't forget, when submitting your independent verification with TSA, to tell them to
suck it.