Originally Posted by Simmons Lane

(two to choose from)

I think they may be messing with you based on your frustration and then it snowballs. I have become frustrated with local bike shops at times but you have to try and look at things from their perspective too. It's too bad though if they both seem to not be satisfying you you couldn't put your bike on a bus and take it to another shop further away. I rarely have to have a shop do anything so it shouldn't be that often of an occurance should it? ...Good ideas on doing your own stuff though.