pjcampbell

Thursday morning I had a broken freehub body, 2500 miles from home (I have a spare at home, not doing me much good there) and an important-to-me race Sunday morning. Friday afternoon I had a good as new wheel. Pretty sure the freehub body broke because my aftermarket ceramic bearings blew up inside the hub, so hard to blame Saris for that. This is the 3rd? time Saris has helped me out (none due to Saris errors that I can think of), but overnighting the part was going the extra mile.

These are the guys where you say man, I have an "A" race Sunday and I am no where near home, no spare parts, no tools, and they understand you.

Chuckie

I'm interested to hear about the bearings and what happened specifically, since I am running a PT hub w/the aftermarket ceramic bearings as well. Where did you get the wheel from, or (more specifically) the bearings?

pjcampbell

The wheel came from Competitive and it came with the ceramic bearings in it. The symptoms were what sounded like a bad freehub body. The freehub would occasionally lock up for a split second and cause major chain suckage (the cassette would violently jerk forwards about 1/4 of a turn and then back). When we opened it up there were like 7 balls missing from the radial ball bearing thing. However this was causing it I don't know but it sure seems like that was the culprit.

ElJamoquio

Saris = best customer service in the business.