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  1. #1
    elitist jerk daytonian's Avatar
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    Cyclingpeaks WKO support

    Anyone ever talked to their support on the phone or had e-mails answered. I've left msgs both ways 2 weeks ago and no love.
    I feel like a soiled kleenex dropped in the gutter in the red-light district of Paris.

  2. #2
    Ho-Jahm Hocam's Avatar
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    This is not good, my registration key from their website won't activate my CD. I sent them a message through the support site on Saturday...
    Race-o-meter:
    Broken until next season

  3. #3
    Quarq shill cslone's Avatar
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    The one time I used the email support(6 weeks or so ago), I received an answer within 2 hours.
    FS: Fuji SL1 frameset, 55.5cm toptube, excellent condition.

  4. #4
    Making a kilometer blurry waterrockets's Avatar
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    Coggan and Allen often monitor the Wattage group. I'd post over there.

  5. #5
    Senior Member
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    I have used their email support on several occasions and have always gotten answers within a reasonable time, about 1 business day.

  6. #6
    Rawwrrrrrrrrr! wolfpack's Avatar
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    no problems here...had to get a new laptop last year and emailed for instructions/help on getting WKO+ on the new laptop...reply came same day.
    wolfpackcycles
    skiffrun: Enjoy the ride. Ride for the enjoyment.

  7. #7
    Senior Member Bnjmn's Avatar
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    I have had good luck with emailing over the course of the past week. You may want to try again, check your spam box, etc.
    Read about my Bike Ride Across America:
    http://bikeysride.blogspot.com/

  8. #8
    elitist jerk daytonian's Avatar
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    Quote Originally Posted by wolfpack View Post
    no problems here...had to get a new laptop last year and emailed for instructions/help on getting WKO+ on the new laptop...reply came same day.
    this is what I'm wanting to do
    I feel like a soiled kleenex dropped in the gutter in the red-light district of Paris.

  9. #9
    Senior Member
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    Quote Originally Posted by waterrockets View Post
    Coggan and Allen often monitor the Wattage group. I'd post over there.

    Hey, don't go dragging me into this! I've only licensed (some of) my ideas to Peaksware LLC; I don't work (or really all that closely with, actually) for them.

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