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  1. #1
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    Arrggh! PT issues

    OK...I have this love/hate relationship with all things electronic. Right now it's hate.

    I go out for a team ride yesterday and my PT(older wired 2.4 black hub) doesn't seem to be picking up power. Got transmission icon, but no power, everything was set up correctly in cpu mode. I download ride data at the end and have HR and speed. I figure, no biggie probably needs new batts. Change batts all around and now can't even get transmission icon. Spent the better part of two hours tinkering with settings and trying anything I can think of or find in the book to no avail. Any suggestions before I pull out the rest of my hair?

    Thanks.

  2. #2
    W.W.DZ.D? cedricbosch's Avatar
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    Try the "find" function?
    Cat 1 meter- 15%

  3. #3
    Making a kilometer blurry waterrockets's Avatar
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    It's sounding like a harness problem.

    Does the word "watts" display under the top row?

  4. #4
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    Tried "find" to no avail...and "watts" is displayed. Saris said to try it in cyclecomputer mode to see if we get any display there. Plan on trying that out later than if that doesn't work I'll switch out with a teammate and see what we come up with. I'm thinking harness as well, but it seemed unusual that the harness would become an issue after changing out the batts.

    Thanks for the feedback.

  5. #5
    Knowing's half the battle SushiJoe's Avatar
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    If you have to send a PowerTap back to Saris, do you have to disassemble the wheel and send only the hub, or can you just send the whole wheel?

  6. #6
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    IIRC, you can send the whole wheel. But I'm sure somebody else can answer that.

  7. #7
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    Sounds like you are not putting out any watts. HTFU and train!
    Please remember that all statements unless quoted, are strictly my opinion of what happened. That there are as many opinions as there are spectators attending. I just choose to publish mine on this forum. And would NEVER intend to purposely hurt or discredit any other cyclist.... With that said... HTFU!

  8. #8
    W.W.DZ.D? cedricbosch's Avatar
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    Quote Originally Posted by wfrogge View Post
    Sounds like you are not putting out any watts. HTFU and train!
    From what I hear, the PowerTap doesn't register anything under 399 watts.
    Cat 1 meter- 15%

  9. #9
    Knowing's half the battle SushiJoe's Avatar
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    Quote Originally Posted by cedricbosch View Post
    From what I hear, the PowerTap doesn't register anything under 399 watts.
    < 399W is for wussy!

  10. #10
    Making a kilometer blurry waterrockets's Avatar
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    Yeah, they can replace everything but the flanges and shell while it's in a wheel.

  11. #11
    Knowing's half the battle SushiJoe's Avatar
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    Quote Originally Posted by waterrockets View Post
    Yeah, they can replace everything but the flanges and shell while it's in a wheel.
    Thanks!
    Not that I plan to have problems with my PT but I wouldn't want to spend money to have it disassembled and reassembled (I don't build my own wheels) plus shipping.
    Good info "just in case."

  12. #12
    squid
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    Quote Originally Posted by ottsville View Post
    PT(older wired 2.4 black hub)
    First off, is it wired or is it 2.4? Cause 2.4 models are wireless (2.4 refers to the 2.4GHz band used for wireless transmission.)

    If it's wireless and you changed the batteries you need to pair the hub to the head unit. The hub auto-generates a new random ID number whenever you change batteries. Pairing is done from one of the setup menus (i forget which one, check the manual). "Find" only works for devices that have already been paired. If it's wired, this may not apply.

  13. #13
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    Quote Originally Posted by nafun View Post
    First off, is it wired or is it 2.4? Cause 2.4 models are wireless (2.4 refers to the 2.4GHz band used for wireless transmission.)
    Hub says "sl" on it, computer says "2.4" on face and "wired" on side.

  14. #14
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    Quote Originally Posted by nafun View Post
    First off, is it wired or is it 2.4? Cause 2.4 models are wireless (2.4 refers to the 2.4GHz band used for wireless transmission.)
    There are wired 2.4s too...... 2.4 for the HR strap
    Please remember that all statements unless quoted, are strictly my opinion of what happened. That there are as many opinions as there are spectators attending. I just choose to publish mine on this forum. And would NEVER intend to purposely hurt or discredit any other cyclist.... With that said... HTFU!

  15. #15
    Knowing's half the battle SushiJoe's Avatar
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    Quote Originally Posted by wfrogge View Post
    There are wired 2.4s too...... 2.4 for the HR strap
    Yes.

  16. #16
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    Quote Originally Posted by wfrogge View Post
    There are wired 2.4s too...... 2.4 for the HR strap
    Right. There are wired 2.4 head units, but no wired 2.4 hubs. Looks like the OP cleared up the confusion.

  17. #17
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    I swapped out computers and wheels with a teammate and it looks like the hub is not transmitting data. Guess the wheel will be going back to Saris...

  18. #18
    Making a kilometer blurry waterrockets's Avatar
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    Post back what you hear from them. If this is an older hub, they stopped producing parts for them. I heard they are offering inexpensive current-generation replacements for any hubs that can't be serviced. It would be good to hear how this plays out.

  19. #19
    Knowing's half the battle SushiJoe's Avatar
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    ^^ Agreed. I know a few guys with older PTs. Still working, but would be good info for the future.

  20. #20
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    I'm not certain how old the hub is...I think that it is at least 3 years old. Anyhow, talked to custserv today and they said they could rebuild the innards for $200 or upgrade to a brand new elite+ for ~$600, pro for ~$700, sl+ for ~$900. I think that was built up on an open pro.

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