Originally Posted by jgedwa
sorry to hijack a thread, but I am bidding a bike that is being sold by Isoldit. Should I worry about dealing with them?
jim
Well I was the chief bicycle shipper at our store, and actually taught the guys at the other 3 stores how to break down and pack a bike as they had no idea. Other stores I would be worried, the people working there arn't necessarily bikers and don't receive any training. The company told the guys that opened our stores that they would make their rent with shipping "profit". Although as the people running the stores we always tried to point out that the items would just sell for less if you over priced shipping, therefore the sellers got poor returns. Basically if the shipping quote isn't too high, I would email asking how they plan to pack the bike for shipment and see if they seem to know what they are doing. Also, at least at our stores we were very concerned about bad feedback, so we tried to resolve problems when we did have them.