Originally Posted by dminor
I'm not impressed with the service dept at every REI but I have to second Figment on their return policy. Go to any scratch-and-dent sale at an REI and look at what they allow to get beat-to-crap and then returned and it's amazing.
I agree when I got mine it took a week or two to get everything setteled in,but I do 90 percent of my own work so it wasn't a prob. you would think a place like REI would do a better job of assembly