Originally Posted by chephy
If you need "some training on how to use the bus" ...
Not everyone has a public transit system as nice and easy to use as yours in TO. Here, just across the lake, it's a challenge--primarily in routing and scheduling. RTS has people are sort of like ride ambassadors, to teach people how to use the system.
Plus, transit newbies often don't know exact fare is required. I've been on the bus when riders have boarded who were shocked, SHOCKED, I say, to find they couldn't swipe their debit or credit card to ride.