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Old 04-25-07, 08:17 AM
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HillRider
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Join Date: Aug 2005
Location: Pittsburgh, PA
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Bikes: '96 Litespeed Catalyst, '05 Litespeed Firenze, '06 Litespeed Tuscany, '20 Surly Midnight Special, All are 3x10. It is hilly around here!

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It's not at all common for Shimano shifters of any type to break early or frequently. I suspect your shop either damaged it or neglected to adjust it properly both times. I'd return it for a refund and find another dealer.
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