Yoo hoo, Mr. Moderator guy! These responses are way too harsh.
First I admit to being mechanically disinclined, and then I express frustration that I had to go to the Trek website to get instructions for a "Bontrager" product and all I get from these people is a bunch of crap.
It really hurts my feelings. I think you should put little frowny faces by their names and make them display it for either one week or until they apologize for being so mean.