Originally Posted by bkrownd
Yep, I called customer service and they said there are two distinctly different kinds of memberships: "retail" and "mail-order". I had them change me from the retail store Tem Performance membership to the mail-order/web Team Performance membership. I'm not sure if they'll transfer any of the points from my recent orders or not.
bkr
Grrrr...a week later not only have I not received any new points from recent orders, but 1/3 of my old points have disappeared in the last 3 days for some reason. Wish I knew what was going on.
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