Originally Posted by gaross
In the spring I bought a Bianchi Brava. After a couple hundred miles I had spoke problems and the LBS took care of it. Less than 75 miles later is happened again only worse and again the LBS took care of it. Less than 100 miles later, this time it was basically unfixable so I shelled out some bucks for a better wheel. My question is: Why won't Bianchi replace or compensate me for my wheel as there was no abuse and I am 185 pounds. If I by a road bike, shouldn't I be able to ride it and expect the wheel to hold up at least the first few months or is this just something that happens and I should just accept it?
Thanks!!
Did your LBS contact Bianchi about replacing/repairing the wheel? Did you ask them to after the second incident? The first one I can understand (sort of), Things loosen up at first, but after a readjustment they should be fine (although a well built wheel should not). I would suspect a bad batch of spokes, and Bianchi should support their products, but it's possible that now, after so much (probably) unauthorized work, and a (possibly) unauthorized wheel change, they may not feel responsible. Harsh I know, but business.