Yeah, I agree. You got to be really careful because alot of bike shops try to cut corners with tune-ups. I believe that the tune-up is a big waste of money for the rider. There are exceptions and some good bike shops out there. An overhaul by a bike shop, you know in advance exactly what is going to be done. A tune-up is like a check-up to see if anything is wrong. And if so, they adjust it, stuff like headset, brakes, shifting, etc. Nothing wrong, well you still pay like the next guy who had to get everything adjusted. Shop around and KNOW exactly what you are getting.