Devilmaycare Cycling Fool
Join Date: Aug 2001
Location: Wynnum, Australia
Posts: 3,819
Bikes: 1998 Cannondale F700
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I haven't done this very often, but I've never had a problem.
That said, my general feeling towards the 'company policy' excuse is that it is no reason at all. They just spout it as an excuse for doing or not doing something that they can't think of a good reason for.
Whatever happened to 'the customer is always right'?
Any minimum wage, pimple-faced git with a nametag and a bad attitude persists with the 'company policy' line with me, well, let's just say I can think of a few company policies of my own.