Yes. Bought my Strida there. They botched the delivery address (miskeyed the zip code), so bike arrived a couple of days later than it could have. But in the scheme of things it's no big deal. Mistakes happen.
I'm handy with bikes and willing to do the "tuning up" so to speak, so I didn't feel the need to buy locally, plus I wanted the box in case I ever wanted to sell it and needed to ship it. I figured it's a credit card transaction if something goes wrong.
So basically, no, they're not going to be great on service, but if you know what you want and like the price, try 'em out.