The rollers you are referring to had PVC drums and have not been made for over 10 years, the Challenger model has aluminum drums with polycarbonate end caps. The PVC rollers carried a 1 year warranty to the original owner. All aluminum drum rollers produced since we aquired the company, and all aluminum drum rollers that were produced prior to the aquisition, four years ago, carry a lifetime warranty against manufacturing defects in workmanship and materials, for the original owner.
Even though all of the PVC rollers have long since expired their warranty, we have made the decision as a company to offer an upgrade to individuals that still have these drums if they are the original owner. We still offered you the upgrade, even though you are not the original owner, to allow you the ability to get into a set of rollers that will truly last you a lifetime.
We have a great reputation for making the best rollers in the world, and for standing up to our commitments in warranty service. We make this offer in hopes that you will contnue to enjoy your indoor training.
You may send questions to
jtillinghast@ekosport.com regarding any roller concerns or issues.
Thank you for your time.
Jason Tilinghast
Sales/Mktg Manager
Eko Sport, Inc.