Things I would look for are:
Are the tires cracked, bulging, or the tread worn out?
Are they the appropriate tires for the bike, the customer's stated usage or for the terrain?
Has the customer been in several times already to buy tubes, indicating their tires may not be adequate?
If any of the above were true, yes, I'd recommend tires to them, for their safety, convenience and comfort. It'd be a disservice to not benefit them with my experience.
Couldn't there also be a counterpart thread to this where a customer goes in to buy tubes, is sold tubes and later has a blowout due to bad tires, then blames the LBS for not telling him he needed tires?
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Originally Posted by
ahsposo
Ski, bike and wish I was gay.
Last edited by Wordbiker; 04-18-09 at 10:25 AM.