Old 10-20-09, 10:00 AM
  #13  
brakemeister
New usename ThorUSA
 
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Dealers still can purchase 08 models from Dahon.

to this :
quote:
If what Thor says is correct then Dahon is doing the right thing.
But if their dealers and customer service people/bots can't answer basic questions about the recall then their dealer and customer service are, indeed, terrible.
quote end

I know what is shipped from Dahon ... and what not ..... :-)


Customer reps or employees from any US company are sometimes all wound up not to give any answer which could get them or their employer into hot water .. that is very understandble. So they will never ever say never or ever about something they dont have direct control over ...

The question was ..if the dealer would send a non fixed 08 bike .... How can somebody from Dahon sitting at the headquarters in CA say that the dealer is doing or not ? This is not rocket science or anything like that .... and certainly no reason to belive that the customer service sucks. If an employee says that the dealer will not ship 08 bikes unfixed and the consumer receives such a bike than Dahon is liable and not only the dealer who messed up.... right ?

again.......... dont twist this and put words in my mouth

Thor
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