I'd like some input before I go back to my LBS.
I picked up a new wheelset tonight. I gave them only a cursory inspection at the shop before we swapped my tires and cassette, mounted them and I rode them home--three whole miles.
When I got home, I discovered three things:
- I specified double-butted (14/15) spokes all around. On the front wheel, the rotor (non-drive) side has straight-gauge spokes.
- I specified Avid G3 rotors. The front is an Avid G3, the rear is an Avid G2.
- The rear wheel is more than slightly (and less than greatly) out of true. It's out enough to be visible to my untrained eye.
FWIW, this is a 700C road disc-brake wheelset. Intended primary use is four-season commuting. The rest of the build spec is:
- Velocity VXC hoops,
- Velocity 130mm rear road disk hub,
- Shimano Alfine front dyno hub,
- DT Competition spokes, and
- Avid G3 rotors.
I paid $720.
On the spokes, if there's a mechanical or safety reason why the 16 front rotor-side spokes must be straight-gauge, I'll have to be okay with it. And if that's the case, I'd also like to know the reason why double-butted are okay for the rotor-side of the rear but not the front. But I'm upset that I wasn't told about it at all and had to discover this on my own.
On the rotors, I can see no reason for this substitution when I specifically asked for stainless-steel rotors, identical front and rear, except Centerlock in front and ISO in the rear. Avid G3, was recommended by the LBS as the only ones that met this spec. I approved the quote with a pair Avid G3, not a mismatch of G3 and G2.
Truing--I understand that true may need to be touched up after everything settles in. This is more than a touch up IMHO, and after only three miles?
At this point I'm pretty steamed about this. All the new wheel warm fuzzies I experienced on the ride home have gone right down the toilet. I'm feeling screwed over.
But, in case I'm the one who's out of line, I need some input here. My expectation is that for $720, the wheels should meet the spec I gave, the quote I approved, and stay true for a bit more than three miles.