aka Tom Reingold
Join Date: Jan 2009
Location: New York, NY, and High Falls, NY, USA
Posts: 40,502
Bikes: 1962 Rudge Sports, 1971 Raleigh Super Course, 1971 Raleigh Pro Track, 1974 Raleigh International, 1975 Viscount Fixie, 1982 McLean, 1996 Lemond (Ti), 2002 Burley Zydeco tandem
Mentioned: 511 Post(s)
Tagged: 0 Thread(s)
Quoted: 7348 Post(s)
At $720, you have a right to be extremely picky. If it were a small amount, I would say let it slide. You gave them a lot of money, so they should give you a lot of satisfaction.
I wouldn't hesitate to go straight to the owner if the first person doesn't show a strong commitment to giving you utter satisfaction.