Bikeforums.net is a forum about nothing but bikes. Our community can help you find information about hard-to-find and localized information like bicycle tours, specialties like where in your area to have your recumbent bike serviced, or what are the best bicycle tires and seats for the activities you use your bike for.krezirussian
09-22-05, 11:52 PM
That's right, another rant about ATA Cycle. I'm pretty damn sure that Hassan guy who runs the place was a used car dealer before he got into bike business, so was his entire sales crew. I was somewhat of a newbie when I bought my bike there, so sure enough that joker dumped a ton of BS on me - tried to convince me that a 21" frame was really a 19", WTB Speed V is a "$80 saddle," Hayes MX-2 is so much better than "all that Avid crap," some piece of **** no-name integrated headset is "as good as it gets," lied that it was a current-year model even though it was an ‘04, etc. To make things worse, the bike must've been slapped together by a 10 year old - every damn thing needed to be adjusted as soon as I walked out the door. Wheels were out of true, bottom bracket wasn't tightened, freehub body was loose, and probably a whole lot of other things I missed. So, to sum it up, they sold me a wrong-sized, poorly assembled bike - can we all say Wal-Mart? I brought it back in a couple weeks to get everything fixed and they supposedly took care of it, but turns out they didn't do a damn thing, or did a really crappy job if they in fact did work on the bike. Not too surprising, I guess - their 30 day free service warranty is a joke; they'd much rather charge some moneybag $500 for working on his five grand colnago than do free-of-charge warranty repair on a $500 bike. I brought the wheel there again to get the freehub fixed (the damn thing is loose like a cheap hooker, even after they "repaired" it) but now they have no record of the bike ever being serviced there, and want to charge $30 (probably more - "sorry, it took us longer than expected") to adjust a hub that's probably not even worth that much - you can get the entire Alex wheelset with Formula hubs for under $70 at Pricepoint or Cambria, and was never properly set up in the first place. So yeah, that's my experience with them. Not a good one, obviously.