Advocacy & Safety - Need some FAQ's please.

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The Siouxland Trails Foundation needs some common FAQ's for our web site. As a foundation member I am asking for your input on this. What kinds of questions would you ask an organization such as ours that we can post on the web site with an answer to the questions. What type of questions have you asked organizations similar to ours in the past? QWhat the answer they provided?
Please visit the web site if you have not had a chance to do so. There have been many changes to it lately. www.siouxlandtrails.org
Thank you.
John
Dchiefransom
10-29-05, 09:35 AM
It's a "Trails" Foundation, how about a question, with anwswers, about the basic rules of riding on the trails in your area. Tips on what a cyclist should carry with them on a ride would also be nice. Remind them to carry a bit of extra food and water if they're on a more remote trail.
It's a "Trails" Foundation, how about a question, with anwswers, about the basic rules of riding on the trails in your area. Tips on what a cyclist should carry with them on a ride would also be nice. Remind them to carry a bit of extra food and water if they're on a more remote trail.
These tips will be on the "Safety" part of the web site when we add it & it is completed. the trails around here are not remote by any means. On the trails around here a person is never any further then 5 to 10 miles from civilization where there are no services available. People can usually survive riding or walking even at least 10 miles for food or water or even help & assistance.
Don't FAQs normally come from questions that are asked frequently by viewers of the site/users of the trail?
Helmet Head
10-29-05, 01:22 PM
Originally, that was the source of the questions in FAQs - you know, the questions that were frequently asked.
But what FAQs generally have evolved into is a list of anticipated to be frequently asked questions, or at least that's how they often start out. The questions that get frequently asked and are not already on the original list of anticipated questions get added as they come up.
sbhikes
10-29-05, 07:57 PM
Well, I can't think of all your FAQs, but one question comes to mind:
How do I get involved if I want to get involved in one of your projects?
Other questions I have, that maybe people in your area won't have, are:
What's the trail like?
Is it remote and unimproved?
Does it have bathrooms and drinking fountains?
Do trails connect you to locations you might want to go for transporation?
Or are they purely recreational?
Dchiefransom
10-29-05, 08:11 PM
On the trails around here a person is never any further then 5 to 10 miles from civilization where there are no services available. People can usually survive riding or walking even at least 10 miles for food or water or even help & assistance.
Ooops, I forgot about the "being in Iowa" part. Here in California, they have discussed putting up signs at the city limit warning people that nature can be dangerous. Being from the Midwest, I forgot that there was a difference. ;)
Little Darwin
10-29-05, 08:21 PM
As a software developer, I think that a FAQ section only makes sense for things that you haven't included in your sites content, and should only be temporary.
I think the trend of hypothetical FAQs is disturbing...
The objective of a web site design should be to ensure that all the information that is needed can be found in a logical way not just throwing things in a FAQ.
Fix-ated
11-02-05, 06:13 AM
As a software developer, I think that a FAQ section only makes sense for things that you haven't included in your sites content, and should only be temporary.
I think the trend of hypothetical FAQs is disturbing...
The objective of a web site design should be to ensure that all the information that is needed can be found in a logical way not just throwing things in a FAQ.
I agree... (edit for content)
DieselDan
11-02-05, 06:37 PM
As a software developer, I think that a FAQ section only makes sense for things that you haven't included in your sites content, and should only be temporary.
I think the trend of hypothetical FAQs is disturbing...
The objective of a web site design should be to ensure that all the information that is needed can be found in a logical way not just throwing things in a FAQ.
You need to consider the source of the question.
sbhikes
11-02-05, 07:11 PM
And yet software application web sites have the best FAQs. Go figure.
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