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02-06-06, 04:09 PM
:crash: Seriously, I am getting so pissed off now. Acer blows! Do not buy any computer products from Acer! Since I bought the computer in August of 2005, I have had several problems with it.
The first problem was the DVD-Rom/CD-RW drive. When I first got the computer, I couldn't get it to read a CD. I thought it was a problem with the drivers, so I installed updated ones. Still not working. So I took the thing out of the computer and heard something rattling around inside the drive. I opened up the CD tray, tipped it up-side-down, and a tiny little chip fell out of it. All the contacts on one side of the chip were mishapen and too short. WTF! Now, it isn't really Acer's fault that the drive wasn't assembled properly, but they should still have tested the thing out or used a better quality drive in the first place. The drive still plays DVDs just fine, but I had to buy a new drive to play CDs.
Here's the most recent problem I've had with it. I recently bought Half Life 2 so that I could play Counter Strike: Source. Not suprisingly, the game ran extremely slowly using the stock integrated Intel Graphics Media Accelerator 900. I figured I'd just buy a mid-range video card and my problems would be solved. When I purchased the computer, it said it came with a PCI-Express expansion slot along with the 3 PCI's. Today, just to be positive before I purchased a video card, I opened up the PC and found out that the PCIe was a 1x. At the time when I purchased the computer, I didn't know the difference between PCIe slots, I figured they were all the same. I seriously doubt that I can find a good 1x PCIe video card, so my only alternative is to go with a PCI card. Do any of you more knowledgeable people think a PCI card will work well for a game like Counter Strike: Source?
Another problem I have is the monitor I got with the PC. It is a 17" LCD built by Acer. I know it's not the highest quality monitor, as I only paid $220 for it, but it still should not be this bad. The monitor has a terrible problem with image persistence. That is similar to screen burn with a CRT monitor, except that it is not permanent. Leaving the monitor off for a few hours usually helps, but it is still annoying as heck.
None of these problems would've been that bad if I could've gotten some decent customer service. However, I could not get in contact with Acer. I called every single phone number I could find, and the only one that sounded like it might help cost $35 for the call. They didn't respond to any of my emails either. Their website wouldn't even let me register the computer so I could use my 90 day warranty to get a new CD drive.
Right now, I'm kinda wishing I had gone with a Dell. I thought Dells were a rip-off, but at least they work and you get good customer service.
Well, that's enough babbling and ranting from me.
The first problem was the DVD-Rom/CD-RW drive. When I first got the computer, I couldn't get it to read a CD. I thought it was a problem with the drivers, so I installed updated ones. Still not working. So I took the thing out of the computer and heard something rattling around inside the drive. I opened up the CD tray, tipped it up-side-down, and a tiny little chip fell out of it. All the contacts on one side of the chip were mishapen and too short. WTF! Now, it isn't really Acer's fault that the drive wasn't assembled properly, but they should still have tested the thing out or used a better quality drive in the first place. The drive still plays DVDs just fine, but I had to buy a new drive to play CDs.
Here's the most recent problem I've had with it. I recently bought Half Life 2 so that I could play Counter Strike: Source. Not suprisingly, the game ran extremely slowly using the stock integrated Intel Graphics Media Accelerator 900. I figured I'd just buy a mid-range video card and my problems would be solved. When I purchased the computer, it said it came with a PCI-Express expansion slot along with the 3 PCI's. Today, just to be positive before I purchased a video card, I opened up the PC and found out that the PCIe was a 1x. At the time when I purchased the computer, I didn't know the difference between PCIe slots, I figured they were all the same. I seriously doubt that I can find a good 1x PCIe video card, so my only alternative is to go with a PCI card. Do any of you more knowledgeable people think a PCI card will work well for a game like Counter Strike: Source?
Another problem I have is the monitor I got with the PC. It is a 17" LCD built by Acer. I know it's not the highest quality monitor, as I only paid $220 for it, but it still should not be this bad. The monitor has a terrible problem with image persistence. That is similar to screen burn with a CRT monitor, except that it is not permanent. Leaving the monitor off for a few hours usually helps, but it is still annoying as heck.
None of these problems would've been that bad if I could've gotten some decent customer service. However, I could not get in contact with Acer. I called every single phone number I could find, and the only one that sounded like it might help cost $35 for the call. They didn't respond to any of my emails either. Their website wouldn't even let me register the computer so I could use my 90 day warranty to get a new CD drive.
Right now, I'm kinda wishing I had gone with a Dell. I thought Dells were a rip-off, but at least they work and you get good customer service.
Well, that's enough babbling and ranting from me.