Foo - Got offended getting caught using a faked credit card.

I don't see how can anyone feeling so offended getting caught using a faked credit card. I manage a retail store specializing in video gaming entertainment. First guy. Wanted to a buy an Xbox 360 system with a DiscoverCard. My staff knew it was faked but asked me to confirm it. The card has a very flat or non reflective DiscoverCard emblem. The signature part has a type-looking label on it. Took me a moment to break this news to him. I told him his card was faked and said that mine didn't look like that (I pulled out mine and to show him the real thing BTW). :D He said he was very offended and insisted that his card was different because his was from some country in South America. Hahahaha........:D "Yeah, different DiscoverCard," I told him sarcastically. I said to him he should let me have his card and I would call the bank to confirm it. This dumbass left the store. I told him I was very offended because he was trying to use a faked credit card. I told him to get the hell out of my store and not to return ever again.

20 minutes later, the second guy. He was about to purchase an Xbox 360 system, Madden 07, and an extra controller. When you have worked in the retail industry long enough, not too long, you can tell who is a "faked" customer. This guy didn't care how much he was about to spend because it didn't take him long enough to make all the purchase decisions. He didn’t even care what they hell he was buying. I was about to leave but decided to see how this transaction turned out. He was paying with a Macy's Visa. This one was really good. Emblem checked out OK. Some what real looking. Something was wrong with this card. This dude got nervous and said that he wanted his card back. Ah!!! I noticed then his card was missing the "V" logo and the word "Visa" was totally incorrect.

I told him his card was faked because I have couple of Visa cards myself. I pulled mine out and showed him the missing "V" on his card. BTW, there were 4 or 6 customers in the store as well as 2 of my staff witnessing the whole "show." I was still holding his card and he said his was different because it was a Macy's card. Hahahaha.....:D Where these people come up with an excuse like that? He was extremely upset and angry and he demanded me to give him back his card. I gave it to him and told him to leave now. I threatened him with the "I will call the police and the bank." He said I won't do it because I would get fired. I said to him "no, YOU….. will get arrested." I looked at him straight into this eyes and waited for couple of seconds for him to get my message. I insisted again he should leave now. He left but came back with some credit card user contract. Apparently, this dude wasn't getting the message. I opened one of the registers and pulled out a business card with a number of one of the detectives. I told him to wait for a police officer to come. He left of course.

I am sure these scum must have a twisted moral reason for using a faked credit card

You were too nice to them, I would've made some excuse like, "Our lines are buggy today, I gotta use the swiper, be right back with a copy for you to sign.", then disappear into a back room and called the cops. Who knows how many other shops have been taken in by these crooks!!!

You should have kept the cards, and turned the forgeries into the police, or at least offered to give it back once the police arrive and verify it's authenticity.

No fraudster is going to report you for "stealing" their fraudulent cards, considering counterfeiting, and fraud at the least is a FAR harder set of charges than stealing a fake card to turn into the authorities.

Of course the game is you have to call the police before they can.

That's a good idea but I will run the risk of endangering my customers and my staff. We don't have a LP guy in the store and not many of us are trained to handle the "criminal types."



You were too nice to them, I would've made some excuse like, "Our lines are buggy today, I gotta use the swiper, be right back with a copy for you to sign.", then disappear into a back room and called the cops. Who knows how many other shops have been taken in by these crooks!!!

The recent trend in identity theft is usnig a real credit card but encoded with another person's credit card numbers. We got burnt once and caught the other.


You should have kept the cards, and turned the forgeries into the police, or at least offered to give it back once the police arrive and verify it's authenticity.

No fraudster is going to report you for "stealing" their fraudulent cards, considering counterfeiting, and fraud at the least is a FAR harder set of charges than stealing a fake card to turn into the authorities.

Of course the game is you have to call the police before they can.

When you have worked in the retail industry long enough, not too long, you can tell who is a "faked" customer. This guy didn't care how much he was about to spend because it didn't take him long enough to make all the purchase decisions.

This makes me doubt your ability to actually spot a fake card since you'd most likely label me a "faked" customer. I typically research a large purchase and when I'm ready to buy, if I don't order online, walk into the store, grab the stuff I'm buying and bring it to the register.

I'd be offended when you questioned my card and called your bluff and would insist you run the card and/or call the police. Then when you were standing there with egg on your face, I'd get your boss's name to tell them how pompus you are.

Oh, after your getting approval from swiping my card, I'd cancel the purchase because I certainly wouldn't want to do business with a store that cops that kind of attitude towards someone making a large purchase.

This makes me doubt your ability to actually spot a fake card since you'd most likely label me a "faked" customer. I typically research a large purchase and when I'm ready to buy, if I don't order online, walk into the store, grab the stuff I'm buying and bring it to the register.

I'd be offended when you questioned my card and called your bluff and would insist you run the card and/or call the police. Then when you were standing there with egg on your face, I'd get your boss's name to tell them how pompus you are.

Oh, after your getting approval from swiping my card, I'd cancel the purchase because I certainly wouldn't want to do business with a store that cops that kind of attitude towards someone making a large purchase.
Kind of hoping this is sarcasm...

Nice job taking care of those guys. It must have been extremely embarrassing to him having a bunch of customers and people watching the entire thing. I think this gives as much or more of a punishment than typical law.

Don't worry dude. As long as your card looks real with a matched CC numbers and with ID all checked out, you are set to go. However, our customers generally ask us tons of questions before making a purchase. Those that just walked in and walked out tend not to be loyal customers. They just go where they need to buy their stuff at the cheapest prices. We generally don't see that kind of customers returning. :p



This makes me doubt your ability to actually spot a fake card since you'd most likely label me a "faked" customer. I typically research a large purchase and when I'm ready to buy, if I don't order online, walk into the store, grab the stuff I'm buying and bring it to the register.

I'd be offended when you questioned my card and called your bluff and would insist you run the card and/or call the police. Then when you were standing there with egg on your face, I'd get your boss's name to tell them how pompus you are.

Oh, after your getting approval from swiping my card, I'd cancel the purchase because I certainly wouldn't want to do business with a store that cops that kind of attitude towards someone making a large purchase.

You should have gone 400w on his ass.....:rolleyes:

I would have run the card, waited for the denial, then show it to him. That way, no one could get offended, you can blame the credit agencies, and if it was indeed stolen, you could have just said the system is off line or busy and stalled while another employee called the authorities.

Most of the time, all you need to do is say you have to get it approved and jump on the phone. The customer will say nevermind and leave.

"faked".

when I worked as a bouncer, I saw many varieties of fake ID. The 'I'm so offended you're accusing me of having a fake ID' bit was the typical response. I would nicely suggest that we call the police to settle the matter; if the police said it was a legitimate ID I'd buy the drinks for the first few rounds myself. If not, they'd go to jail. No one ever took me up on the offer. :)

A tip for crackheads:

If you look like this,
http://badexample.mu.nu/archives/flavor%20flav.jpg
you have no form of ID, and an American Express with a woman's name on it, please don't hold up the line trying to buy a laptop computer, a neckbrace, a can of cashews and a set of 20 inch rims. Thanx.


The only problem is, there's always someone stupid enough to fall for it.

I would have run the card, waited for the denial, then show it to him. That way, no one could get offended, you can blame the credit agencies, and if it was indeed stolen, you could have just said the system is off line or busy and stalled while another employee called the authorities.

you missed the point, the card will come back good, its a fake card encoded with someone elses's card number.

Ahhh yes. After reading it again, I see it now. :)

Trollie to the rescue!

http://i17.photobucket.com/albums/b99/A_troll/OfficerTrollie.jpg

perfect picture of a thief, I am NOT kidding,
this old man came in for dinner last night and grabbed a Lolly pop from the counter and when I mentionned that the sign read a dollar, he almost hit me with his cane and said he was going to report this, that he ate enough in our establishment to get anything for free from the for sale desk.
:lol: people never fail to amuse me..

I told him his card was faked because I have couple of Visa cards myself. I pulled mine out and showed him the missing "V" on his card. BTW, there were 4 or 6 customers in the store as well as 2 of my staff witnessing the whole "show." I was still holding his card and he said his was different because it was a Macy's card. Hahahaha.....:D Where these people come up with an excuse like that?

my macy*s visa doen't have a V on it.... it has the macy*'s star in the background.... and a star with macy*s written on it! it also has the visa logo....

not saying his wasn't fake... just saying mine has no V either.....

I would have run the card, waited for the denial, then show it to him. That way, no one could get offended, you can blame the credit agencies, and if it was indeed stolen, you could have just said the system is off line or busy and stalled while another employee called the authorities.

I second this, its best to be diplomatic just in case you are wrong. Appearances can be decieving.

True story. Many years ago, I used to travel a lot for work and I had a corporate Amex. I went to a certain car rental agency around here to rent a car (mine had met an unfortunate accident and I needed one to visit a client). I was dressed appropriately etc but I must have looked like a criminal.

The rental agent snatched the card out of my hand, asked me "Where did you pick this up?" and tried to confiscate it claiming it was fake and that I had stolen it (despite the fact it had my name and the name of the company).
I threw a fit, asked for her manager, ripped into him and when he wouldn't even apologize I made sure that our company never rented a car from that particular rental agency.

I second this, its best to be diplomatic just in case you are wrong. Appearances can be decieving.

True story. Many years ago, I used to travel a lot for work and I had a corporate Amex. I went to a certain car rental agency around here to rent a car (mine had met an unfortunate accident and I needed one to visit a client). I was dressed appropriately etc but I must have looked like a criminal.

The rental agent snatched the card out of my hand, asked me "Where did you pick this up?" and tried to confiscate it claiming it was fake and that I had stolen it (despite the fact it had my name and the name of the company).
I threw a fit, asked for her manager, ripped into him and when he wouldn't even apologize I made sure that our company never rented a car from that particular rental agency.
Let me guess, you're not white.

Wouldnt it be easier to just steal a cc and use that to buy ciggies or something?

You retail merchants should check this out--
http://www.merchantaccountblog.com/all-card-verification.pdf

You could always "drop" the card by "mistake" between the display counters or something and call the authorities. But you better be sure that it is a fake.

I have had my Amex gold card refused before...the ingnorant person that was trying to ring up the sale kept trying to run the Amex as a store credit card. After the second try, I watched her key sequence and figured out what was up. BTW I have been accused of having a stolen card only once. I guarantee you that particular store WILL NEVER make that mistake again.

Aaron:)

I always do my research before making a big purchase then walk into it, plunk down the card, and walk out. That way they don't have a chance to hassle me into other stuff.
Did the exact same thing with my big screen tv, here's the model number, that's all, bam, done.
Cept my bike, I like the guys at the shop so I hang around and talk to em, they don't talk me into buying anything and that's the way I like it.

If I were you I would be cautious of using that card. All of my visa cards as well as all the ones I saw have the little "v" next to the word "VISA". The word VISA is printed in the white section of the "VISA" logo. The background logo is blue, white, and orange. The background color of this VISA logo is white also. That Macy's card looks very real other than the missing "v" and the word VISA is too big with a funny V. And missing the 3 distinctive three color strips.



my macy*s visa doen't have a V on it.... it has the macy*'s star in the background.... and a star with macy*s written on it! it also has the visa logo....

not saying his wasn't fake... just saying mine has no V either.....

Let me guess, you're not white.
Yup :D

If I were you I would be cautious of using that card. All of my visa cards as well as all the ones I saw have the little "v" next to the word "VISA". The word VISA is printed in the white section of the "VISA" logo. The background logo is blue, white, and orange. The background color of this VISA logo is white also. That Macy's card looks very real other than the missing "v" and the word VISA is too big with a funny V. And missing the 3 distinctive three color strips.

:rolleyes: it's a real card.... the only caution i have to use is to not spend too much money....

perhaps you need to run the card next time to see if it is indeed fake or stolen.... to just LOOK at a card and act like that.... *shakes head* if i walked in to your store and used my macy*s visa and you acted like that... i'd be talking to the manager....

here's a picture of their card from THEIR website... NO "V"... VALID card....

hmmm...isn't that a 'v' to the left of the visa logo?

Man that is crazy, freakin morons. You handled your self quite well i must say, i would of went ballistic on em:) .

Yup. That's how you id a real visa card. Master card has a "m" with a stylish tail. Caligurl, I suggest you to look at your card very carefully. If you are missing the "v" or stylish "v" I couldn't but wonder if you do possess a fake credit card. ;)



hmmm...isn't that a 'v' to the left of the visa logo?

Yup. That's how you id a real visa card. Master card has a "m" with a stylish tail. Caligurl, I suggest you to look at your card very carefully. If you are missing the "v" or stylish "v" I couldn't but wonder if you do possess a fake credit card. ;)Nah, it's there. It's just been rubbed off from constant use...

You retail merchants should check this out--
http://www.merchantaccountblog.com/all-card-verification.pdf


Notice that in ALL cases, the instructions for handling a suspect card are to call for a code 10 verification and therefore, not to confront, argue with, or otherwise engage the customer.

i used to work in a computer store and used to get offended at the fraudists. not only fake cards but fake checks, or they try to do the cash changearoo on you. not to mention regular thiefs, the company consisted of the owner, and me, and a third guy on the busy season. so when someone stole we took it personally, as it doesn't take much to destroy a small company (a phone call and a suicide closed our doors). i could recount my many experiences with fraudulent scum but i'd rather just say we need more prisons. they're so overcrowded, but the U.S. has a LOT of unused real estate. I'll pay an extra $100 per month in tax if the gov't would put life prison sentences on ID thiefs, regular thiefs, bike thiefs, and anyone that commits violent crimes. hell it doesn't even need to be a prison, just build a 30ft concrete walled rectangle and parachute the criminals in there and let them sort it out. and drop rice and water provisions once a week. perhaps we could dedicate an island to it...

Notice that in ALL cases, the instructions for handling a suspect card are to call for a code 10 verification and therefore, not to confront, argue with, or otherwise engage the customer.

Not R600, he lives life on the edge!

We're just lucky he doesn't carry a side arm.

Notice that in ALL cases, the instructions for handling a suspect card are to call for a code 10 verification and therefore, not to confront, argue with, or otherwise engage the customer.

Note that in most cases, people learn to read a threads date before bumping it.