Bikeforums.net is a forum about nothing but bikes. Our community can help you find information about hard-to-find and localized information like bicycle tours, specialties like where in your area to have your recumbent bike serviced, or what are the best bicycle tires and seats for the activities you use your bike for.Sandwarrior
10-23-06, 11:50 PM
I just wanted to give a report on the repairs the LBS did on my bike. As you may recall I had my left crank fall off while riding the other day and was worried they wouldn’t cover it under the warranty.
On Monday (16 Oct) I took it to The High Gear Cyclery (Longmont Colorado) to get fixed. I had a few other things that needed to be adjusted and repaired, giving them a complete run down on all my bents ailments. This included the damaged front derailleur, and back brake needing adjustment. My wife had taken the day off for some medical appointments, so after dropping the bike off (9 am), we headed out.
I was hoping that they would be able to get everything done in one day, since we were in the area anyway. It would have been convenient to pick Blue up before heading to our final appointment in Westminster (and subsequently not have to drive back to Longmont on Tuesday). They hadn’t called us by the time we came back into Longmont at 3 pm (actually they did call, but my phone didn’t register the message until the following day) and so decided to check on the progress. Our final appointment was at 5 pm and we would be cutting it close if we had to hang around and wait for them to finish. The good news was that Blue was done, and ready to be picked up. Even Greater news, there was NO CHARGE for any of the repairs. I was all set to give them an argument over the cost of repairs and they just took all the wind out of my sails. I was really surprised, (no, more like dumbfounded) as I thought that the front derailleur certainly wouldn't be included in any warranty work.
Another good bit of news, I introduced the love of my life to the recumbent section and had her try several of them out. We ended up driving to our next appointment with a Rans Tailwind in the back of the Van for her. I am SOOOOOOO Jazzed! I have a riding partner now! WOOOOO HOOOOO
On Monday (16 Oct) I took it to The High Gear Cyclery (Longmont Colorado) to get fixed. I had a few other things that needed to be adjusted and repaired, giving them a complete run down on all my bents ailments. This included the damaged front derailleur, and back brake needing adjustment. My wife had taken the day off for some medical appointments, so after dropping the bike off (9 am), we headed out.
I was hoping that they would be able to get everything done in one day, since we were in the area anyway. It would have been convenient to pick Blue up before heading to our final appointment in Westminster (and subsequently not have to drive back to Longmont on Tuesday). They hadn’t called us by the time we came back into Longmont at 3 pm (actually they did call, but my phone didn’t register the message until the following day) and so decided to check on the progress. Our final appointment was at 5 pm and we would be cutting it close if we had to hang around and wait for them to finish. The good news was that Blue was done, and ready to be picked up. Even Greater news, there was NO CHARGE for any of the repairs. I was all set to give them an argument over the cost of repairs and they just took all the wind out of my sails. I was really surprised, (no, more like dumbfounded) as I thought that the front derailleur certainly wouldn't be included in any warranty work.
Another good bit of news, I introduced the love of my life to the recumbent section and had her try several of them out. We ended up driving to our next appointment with a Rans Tailwind in the back of the Van for her. I am SOOOOOOO Jazzed! I have a riding partner now! WOOOOO HOOOOO