Foo - Finally had a bad experience with ebay after all this time...

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cycle17
11-02-06, 06:33 PM
So I've bought quite a few things off ebay. Sold a few as well. My experience has been solid until tonight.
I picked up an item (cycling part) from the post office, got it home and opened it to find that the item I receieved, while brand new...was not the item pictured in the auction. :mad: It was very close to what was in the auction photo, but NOT the item in the photo. I contacted the seller, and to their credit they did offer to refund my money if I sent it back, but said "the item in the auction picture is what I sent you." It clearly is not. This is a slightly older version of the same part. It's new/old stock basically as far as I can tell. I explained the differences and why this clearly was not the same part, but the seller says it's the same one. It's not.
Here's the thing...I still got a good deal on the item. Although I'll now have to shop for the correct item, I've decided it's less hassle just to leave a routine sounding positive feedback and be done with the transaction. But what is pictured in the auction is what a seller should be sending the buyer. Not "something that's really close." Just kinda' sad to have this happen after so many good experiences. But I guess it was bound to happen sooner or later.:(
cycle17
11-02-06, 06:35 PM
P.S. The seller had a 99.9 percent feedback rating with a lot of auctions/transactions.
One of my housemates bought a fishing reel from a store somewhere 2 years ago for about $200. He's been using it for the two years and decided to sell it on ebay. Sold for almost $500!! Must be some kind of antique or something :rolleyes:
How bout some pics so we can judge?
cycle17
11-02-06, 06:49 PM
Sorry, the seller has not left feedback for me yet and I'm not going to go into any more detail.
Sorry, the seller has not left feedback for me yet and I'm not going to go into any more detail.
So you can't paste a picture of the said item and the item you received? I'm not Judge Wapner!
http://www.nndb.com/people/744/000022678/wapner-sized.jpg
cycle17
11-02-06, 07:25 PM
haha...ol' judge wapner! I will not post the seller's name and I'd prefer to wait until he has left feedback before showing any pictures of what he advertized versus what I received. Although there is not much difference between the two things.... they are definately different in appearence and weight.
superdex
11-02-06, 07:28 PM
awww MAN! You tease.
You gonna keep it or send it back?
Give him neutral feedback and brief recap in the comment. Other peeps should know--
cycle17
11-02-06, 07:34 PM
I already decided to keep it. I don't want the negative feedback on my account if the seller decided to get pissy. So since the part was still a good deal...I'm gonna keep it and keep my eyes open for another. My best friend had somebody leave him scathing feedback last year over something that was resolved. Even though it was resolved and both parties said they were satisfied, the seller left negative feedback anyway. You never know.
SaabFan
11-02-06, 07:36 PM
I've been ebaying for years, since it was a Pez trading site. Not nearly the volume of many people, but I guess I've been in it for a while. I've had two bad experiences. In both cases, an item I bought and paid for was never sent. Both were small items, below eBay's limit of filing a serious-enough complaint to get anyone to take action.
The first item was a set of bootleg Phish albums. In that case, I think the kid was just too drugged up to realize what was going on. We emailed back and forth half a dozen times just to communicate the most basic information. Then, weeks passed with nothing. More emails, and he claimed that he couldn't find the tapes, but promised to send me a different Phish bootleg instead. Nothing after that. I wrote it off, since it was only like $8 or something. The second time was a scammer selling RAM. Not an obvious scammer, mind you. He was pretty sneaky. But again, it was like $12, so nothing happened.
In college, my roomie and I bought and sold computer parts. This was back in the day when descriptions with pictures were pretty rare, so it wasn't always obvious what you were buying. That was good for us, since we could do a little research and get stuff that other people had passed over because it was described poorly. Then, we'd list it ourselves with big creative formatting and lots of photos.
Recently, my brother's been making a mint off TI calculators - the programmable ones like the 83, etc. He hits garage sales on the weekend and picks them up for $10 or $20, then sells them on eBay for $60 - $80, depending on the model.
I've recently gotten hooked again buying and selling bike parts. So if anyone on here is regularly bidding on 650c rims or wheels, we've probably competed on at least a few auctions. :D
Yikes, that was a novel. I'm bored.
SaabFan
11-02-06, 07:51 PM
Cycle, based on your 5500 thread, I bet we could guess what it was in about three tries. :D
cycle17
11-02-06, 07:52 PM
My item is about $79 retail and I bought it shipped for $40. It is technically very close to what the seller was advertising, but clearly not the same item. But is it really worth my time to get into a pissing contest over something like this....not in my opinion. I'd rather keep my 100% feedback rating and move on. I will never buy from that particular seller again. That's for sure.
cycle17
11-02-06, 07:54 PM
Cycle, based on your 5500 thread, I bet we could guess what it was in about three tries. :D
Ahhh...no actaully.... I never mentioned this item in my 5500 thread. It was an item that I really wanted that exact part though for obvious reasons.
Based on your reluctance to show pictures comparing the two items, I am going to rule in favor of the defense. All we wanted was pics, we don't need links to the auction.:mad:
cycle17
11-02-06, 08:08 PM
Based on your reluctance to show pictures comparing the two items, I am going to rule in favor of the defense. All we wanted was pics, we don't need links to the auction.:mad:
Thanks! I needed a good laugh.:p :D I thought you weren't judge wapner!....he!?:p
cycle17
11-06-06, 03:27 PM
Now that the sale is officially closed and the seller has not left me negative feedback, I will show everyone what I bought versus what I was sent. I will not mention the sellers ebay I.D. But here's the comparision:
The first photo was the actual auction photo as posted by the seller on ebay. It shows a set of 2004 - 2006 Bontrager Ti skewers with the red logos on the sides and the white B logos on the levers weighing 78 gram per pair. (I have two other sets of these btw.)
The second photo shows the pair that the seller actually sent me with one of my skewers (like the ones I paid for) in front of them as a reference. The ones I got are circa 2003 never used in new condition with ti axles and no B logos on the levers. They are not the ones I bid on and weight 81 grams per pair(not the 78 grams advertised). I kept them, because they were still a pretty good buy and the seller argued that he "sent me the exact pair in the auction photo." so I knew there was no winning the argument for what they cost.
Here's your chance to be the judge. IMO..I clearly did not get the same ones that are in the auction photo.
cycle17
11-06-06, 04:16 PM
Nobody here on Foo has a comment or opinion!? Wow! That's a first!:p
Nothing clear about that photo to me at all. Maybe it is my monitor?
Nothing clear about that photo to me at all. Maybe it is my monitor?
Unfortunately I can't see the difference either. :o
USAZorro
11-06-06, 05:22 PM
You need to post a picture of the other side of them.
I'm constantly amazed at the crap pictures people put on ebay. Maybe it is on purpose but for cryin' out loud it's not that hard to take a decent pic. I think some of these pics are being shot in the closet.
blonduathlongrl
11-06-06, 06:09 PM
I'm constantly amazed at the crap pictures people put on ebay. Maybe it is on purpose but for cryin' out loud it's not that hard to take a decent pic. I think some of these pics are being shot in the closet.
there are many activities done in closets these days...
and cycle, i cant see the difference bud! Im squinting as hard as I can!
cycle17
11-06-06, 06:22 PM
You need to post a picture of the other side of them.
Ummm...O.K. But a picture of the other side is not really necessary to tell that they are not the same.:rolleyes:
Perhaps you're not that discerning, and perhaps the auction photo doesn't depict it clear enough. But the second photo that I took with the three skewers in it shows one of mine..(which is exactly like the ones in the auction photo with the blue background).. then the two that the seller sent me right behind it.
Now notice that mine(the one in the front) has a red Bontrager B logo with the circle around it where the axle meets the skewer/flip handle? Notice how the other two don't? They just have the bare metal ends of the pivot pins that hold the skewers together.
Also notice how on the end of my skewer lever there is a white laser etched Bontrager B logo and the other two skewers don't have this? That is becasue they are the older, slightly heavier , slightly different model. ;)
Although it's not a big difference...it IS a difference, both in weight and in graphics. They are not the exact ones pictured in the auction. That's what I'm upset about. When I sell things on ebay, I take a clear picture of the item and the winning bidder gets that EXACT item. Not "something really close." IMO the original auction picture, while not the clearest...definately shows a pair of the newer style skewers like I have (and included a sample of in the second photo). That's not what I received. That's all.
cycle17
11-06-06, 06:45 PM
Let's try this..here's a picture illustrating the differences....
operator
11-06-06, 07:26 PM
P.S. The seller had a 99.9 percent feedback rating with a lot of auctions/transactions.
This makes it harder to see the amount of times they screwed someone over. A person with 50 feedbacks and 2 negatives and their percentage tanks.
A person with 10,000 and 50 wouldn't even ding their bottom line. This feedback system is pretty damn stupid. They need to give people the ability to filter negative feedback only. But this would hurt ebays bottom line, right? There are hardly any deals to be had on ebay anymore with everyone ripping on shipping and what not.
operator
11-06-06, 07:28 PM
Let's try this..here's a picture illustrating the differences....
Those are open cam skewers. Why are you buying those?
cycle17
11-06-06, 07:32 PM
Those are open cam skewers. Why are you buying those?
??? What!? What kinda of a reply is that!? What's wrong with them? They are light and easy to use and look nice. One of the other two sets I have came on my 2004 bike and have been flawless the past two years. Why wouldn't I buy them!?:rolleyes:
cycle17
11-06-06, 07:38 PM
Oh..wait... operator is a road forum regular that explains it.:rolleyes: :p
jim-bob
11-06-06, 07:41 PM
You may be able to file away part of the lever to gain back your six grams.
Let's try this..here's a picture illustrating the differences....
Cycle, i just had a chance to look at this on my laptop. I can now see the difference. My monitor on my other computer is dark and needs to be replaced. The pics weren't as bad as they seemed to me. Judgement for the plaintiff.
cycle17
11-06-06, 08:21 PM
Cycle, i just had a chance to look at this on my laptop. I can now see the difference. My monitor on my other computer is dark and needs to be replaced. The pics weren't as bad as they seemed to me. Judgement for the plaintiff.
Thanks. It may not be very much of a difference..but it is a difference.;)
cycle17
11-06-06, 08:25 PM
You may be able to file away part of the lever to gain back your six grams.
LOL:p Yea...but it's not the few grams difference that really gets to me. It's the fact that what was advertised is not what was sold. In fact...the seller appears to have the same item, with the same exact picture listed again on ebay. I wonder what they are planning on sending the next buyer.:rolleyes:
You may be able to file away part of the lever to gain back your six grams.
Yeah or pluck your eyebrows.:D
USAZorro
11-06-06, 08:47 PM
Ummm...O.K. But a picture of the other side is not really necessary to tell that they are not the same.:rolleyes:
Perhaps you're not that discerning, and perhaps the auction photo doesn't depict it clear enough. But the second photo that I took with the three skewers in it shows one of mine..
I can see they're not the same as your skewer, but I'm trying to see that they're different from what was in the eBay picture - which is hard to do when you show one side of them, and the fuzzy eBay picture shows the other side.
Of course it doesn't help that I don't know jack about skewers that aren't all metal and say "Campagnolo", "Sun Tour", "Simplex", "Maillard", or "Gipiemme" on them. :o
cycle17
11-06-06, 09:00 PM
I can see they're not the same as your skewer, but I'm trying to see that they're different from what was in the eBay picture - which is hard to do when you show one side of them, and the fuzzy eBay picture shows the other side.
Of course it doesn't help that I don't know jack about skewers that aren't all metal and say "Campagnolo", "Sun Tour", "Simplex", "Maillard", or "Gipiemme" on them. :o
LOL :-) Agreed. Trust me....the one I put in the illustrated photo next to the ones I received is identical to the ones in the picture from the auction. Which again...the seller is now using to sell another set of them on ebay as we speak. Not good. Not good at all.
blonduathlongrl
11-07-06, 06:36 AM
LOL :-) Agreed. Trust me....the one I put in the illustrated photo next to the ones I received is identical to the ones in the picture from the auction. Which again...the seller is now using to sell another set of them on ebay as we speak. Not good. Not good at all.
then cycle, it's clear that he does some sort of false advertising, why not put in a complaint?
why pretend as if what he did was OK???
he is doing it again, so why not call him up on it before someone else gets as disappointed as you are?
cycle17
11-07-06, 09:08 AM
then cycle, it's clear that he does some sort of false advertising, why not put in a complaint?
why pretend as if what he did was OK???
he is doing it again, so why not call him up on it before someone else gets as disappointed as you are?
Yea...Actually...I've already sent a message off to ebay about it.;) But I didn't want my 100% feedback rating messed up because of this seller, so I just kept the item he sent. But I made ebay aware of the fact and will let them deal with it. I'm not going to get into an online p*ssing contest with him. There are some crazy people out there.
blonduathlongrl
11-07-06, 09:11 AM
Im so glad you found a way to at least be heard... and then maybe hopefully they can check up on this kind of pratice!
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