Foo - Over worked employees

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Siu Blue Wind
12-29-06, 07:29 PM
So I try to order a pizza tonite:
Me: I'd like to order a pepperoni pizza, large please.
Clerk: Your phone number please?
Me: (gives phone number)
Clerk: Okay one large pepperoni. What do you want on it?
Me: Pepperoni.
Clerk: Oh I'm sorry. Pepperoni. What size?
Me: Large. And I'll pick it up. How long until it's ready?
Clerk: Large, okay. Now what is your address?
Me: (gives address). Wait. Why do you want my address?
Clerk: So we know where to deliver it.
Me: Oh I was going to pick it up.
Clerk: Oh okay. Oh! I'm so sorry!
Me: It's okay! How long before I pick it up?
Clerk: Oh, you're picking it up? Oh uh. Ten minutes. I'm sorry.
Me: (tee hee) That's okay. No problem. Don't sweat it. See you in a few.
At this point I realized she never got my name. Nor did she call back.
Poor thing was so sweet. She was very polite and also very apologetic (she was so embarrassed). They must run these poor kids ragged for them to be so flustered they have a hard time taking an order.
Either that or she was on something. :rolleyes:
She was tired probably. I'm sure she's underpaid, works hard, and at the end of the day she probably has a hard time concentrating.
russiankdi
12-29-06, 07:32 PM
It's the fact that the population is so lazy and do not go and pick-up there orders but instead get it delivered to the their homes that the person who takes the orders expects it to be delivered. She also had said those words numerous times that it's like it's programmed into her. Anyways i agree they overwork those people and don't pay them enough. It's very nice when you get a polite person and not some prick. Some people are just very serious about there jobs and fulfill them to get the paycheck, or what they call a paycheck.
Maelstrom
12-29-06, 07:33 PM
Sounds more like pot then being sleepy...
Maelstrom
12-29-06, 07:34 PM
It's the fact that the population is so lazy and do not go and pick-up there orders but instead get it delivered to the their homes that the person who takes the orders expects it to be delivered. She also had said those words numerous times that it's like it's programmed into her. Anyways i agree they overwork those people and don't pay them enough. It's very nice when you get a polite person and not some prick.
I don't know about being underpaid. We aren't talking skilled labour here. Its freaking answering a phone, opening plasic bags and puttingthe right amount of all premade items on a piece of premade dough. Why do they deserve more than minimum plus a buck or two?
I don't know about being underpaid. We aren't talking skilled labour here. Its freaking answering a phone, opening plasic bags and puttingthe right amount of all premade items on a piece of premade dough. Why do they deserve more than minimum plus a buck or two?
because most minimum wage jobs take alot more physical work than office jobs.
To me, that deserves semi-decent pay.
russiankdi
12-29-06, 07:36 PM
I don't know about being underpaid. We aren't talking skilled labour here. Its freaking answering a phone, opening plasic bags and puttingthe right amount of all premade items on a piece of premade dough. Why do they deserve more than minimum plus a buck or two? I believe they deserve more then minimum because would you go and do the job they do? I mean after a while your hands start to hurt from packing the items. There are some people who are unfortunate and do not receive an education like many of you guys here. So they try and make a living to survive, so why not pay them a little extra and not the minimum wage? Plus there is a lot more minimum wage jobs that take a lot of physical effort to where a regular office job or any other job in that region.
Edit: Pheard beat me to the physical part.
That reminds me of a time when another TA and I were grading papers late and ordered a pizza. I called unfortunately Dominos since it was out on Long Island and they were the only ones open:
Phone: Ring
Him: Hello, blah, blah what would you like?
Me: Like to order a large pie. What toppings do you have?
Him: We have all toppings.
Me: Great - give me broccoli
Him: We don't have broccoli.
Me: Ok, what toppings do you have?
Him: We have all toppings.
Me: Great, give me broccoli!
Him: We don't have broccoli.
Me: OK - well what toppings do you have?
Him: We have all toppings.
Me: Super, I'll have broccoli.
Him: We don't have broccoli.
Me: Then tell me what toppings you have!!!!!!
Finally was able to get a list out of him and ordered a pepperoni. When I went to pick it up I asked for the broccoli pizza and one guy turned beat red.
efrobert
12-29-06, 07:42 PM
mmmmmmmm pizza.
Siu Blue Wind
12-29-06, 07:42 PM
:lol: Hey Air!! I ordered from DOMINO'S!!!!:roflmao:
My friend used to work at a pizza joint and when people pissed him off he'd spit in it. I'm ALWAYS nice to people who handled MY food. :D
russiankdi
12-29-06, 07:45 PM
I haven't ordered pizza in ages.
I ordered a burger once...
"I'll have a double cheese burger."
Coming right up. (speaks into the mic) Double cheese. It's for a cop.
"You son of a..."
Mr. Gear Jammer
12-29-06, 08:00 PM
So I try to order a pizza tonite:
Me: I'd like to order a pepperoni pizza, large please.
Clerk: Your phone number please?
Me: (gives phone number)
Clerk: Okay one large pepperoni. What do you want on it?
Me: Pepperoni.
Clerk: Oh I'm sorry. Pepperoni. What size?
Me: Large. And I'll pick it up. How long until it's ready?
Clerk: Large, okay. Now what is your address?
Me: (gives address). Wait. Why do you want my address?
Clerk: So we know where to deliver it.
Me: Oh I was going to pick it up.
Clerk: Oh okay. Oh! I'm so sorry!
Me: It's okay! How long before I pick it up?
Clerk: Oh, you're picking it up? Oh uh. Ten minutes. I'm sorry.
Me: (tee hee) That's okay. No problem. Don't sweat it. See you in a few.
At this point I realized she never got my name. Nor did she call back.
Poor thing was so sweet. She was very polite and also very apologetic (she was so embarrassed). They must run these poor kids ragged for them to be so flustered they have a hard time taking an order.
Either that or she was on something. :rolleyes:
She probably was very tired.
russiankdi
12-29-06, 08:01 PM
I ordered a burger once...
"I'll have a double cheese burger."
Coming right up. (speaks into the mic) Double cheese. It's for a cop.
"You son of a...":lol:
I was nice to them - just asked a simple question and never got a straight answer!
After being in the city long enough Dominos doesn't really belong in the same sentence as pizza!
Me: I'll have a large sausage pizza.
Them: you want links or patties?
Siu Blue Wind
12-29-06, 08:43 PM
Anyone else have any funny examples of over worked employees?
I liked it when I ordered 2 pizzas got there 50 minutes after I ordered them(busy night) and they had mistakingly given my pizzas to other people. So then I had to wait another half hour for the pizza. It was hot and all the toppings ran into the corner of the box. Arg.
Lecterman
12-29-06, 08:44 PM
Sounds more like pot then being sleepy...
+1
wethepeople
12-29-06, 09:18 PM
because most minimum wage jobs take alot more physical work than office jobs.
To me, that deserves semi-decent pay.
Amen.
I'm making $8.63/hr Canadian right now working in a Napa warehouse stocking heavy truck parts.
They expect you to work yourself to death when they're paying you crap all. The more i'm paid, the harder I'll work, and it doesnt help that the boss had his position handed to him so he has no idea what it's like to do actual back breaking work.
I was a pizza delivery driver.
Some of the girls we had there were really nice but never, ever "got it" - By the way, our sexist manager would never hire a female cook or a female manager, but would never hire a male phone jockey or waiter.
Anyhow, we had this one girl who would CONSTANTLY type addresses in without double checking them. Seventeen Fifty Lennox Road can sound a lot like Seventeen Sixty. She was always making mistakes like that, or forgetting to put "north", "south", "east", "west", "rd", "pl", "terr", "ave", "blvd", "ct", "st", "cr" etc on the streets. We had tons of areas where there might be a 112th street, place, court, and terrace all close to each other. She'd also get phone numbers wrong, making it impossible for me to call customers to verify addresses. She'd also mark carryouts for delivery on occasion too.
I wanted to wring that girl's neck some days.
I don't think she was "over worked". I think it was just a tedious job and she got used to asking the same questions over the phone every time. Your unlaziness screwed her up! :)
Ritehsedad
12-29-06, 09:38 PM
So I try to order a pizza tonite:
Me: I'd like to order a pepperoni pizza, large please.
Clerk: Your phone number please?
Me: (gives phone number)
Clerk: Okay one large pepperoni. What do you want on it?
Me: Pepperoni.
Clerk: Oh I'm sorry. Pepperoni. What size?
Me: Large. And I'll pick it up. How long until it's ready?
Clerk: Large, okay. Now what is your address?
Me: (gives address). Wait. Why do you want my address?
Clerk: So we know where to deliver it.
Me: Oh I was going to pick it up.
Clerk: Oh okay. Oh! I'm so sorry!
Me: It's okay! How long before I pick it up?
Clerk: Oh, you're picking it up? Oh uh. Ten minutes. I'm sorry.
Me: (tee hee) That's okay. No problem. Don't sweat it. See you in a few.
At this point I realized she never got my name. Nor did she call back.
Poor thing was so sweet. She was very polite and also very apologetic (she was so embarrassed). They must run these poor kids ragged for them to be so flustered they have a hard time taking an order.
Either that or she was on something. :rolleyes:
OK, now I understand why Dominos delivered a large pepperoni pizza here!
Thanks Siu!! :)
russiankdi
12-29-06, 09:48 PM
I don't think she was "over worked". I think it was just a tedious job and she got used to asking the same questions over the phone every time. Your unlaziness screwed her up! :)
Exactly what i said.
Siu Blue Wind
12-29-06, 10:04 PM
OK, now I understand why Dominos delivered a large pepperoni pizza here!
Thanks Siu!! :)
And I hope they got it there in 30 mins or less!
The more i'm paid, the harder I'll work
That goes the other way, too.
Maelstrom
12-29-06, 10:55 PM
because most minimum wage jobs take alot more physical work than office jobs.
To me, that deserves semi-decent pay.
I don't think so. Compare it to a line cook and beyond that a chef. If you know the industry at all, they don't deserve anything above what they make.
Having worked in the industry, gone onto factory piece work (the true test of unskilled labour I might add) and now an office job (eh sort of). The stress on my life is far more now than any of those jobs. The actual skill required is far more and being semi reasonable. If you are post 30 working in a place where you need to make more than minimum (of course not going through the hardship of some very bad time in your own industry) then you are definately there for a reason, hence making less. Any other excuse is bull****. ps I am anti union and think most careers pay toooooo richly for the actual work they do. Also, consider this, pizza place has prime hours, lets say 6 hours a day of actually being busy where if they had a proper manager they would be staffed. They, poor babies, get overworked...faster...oh faster...come on..this is a job...ok 6 hours done, start life, no stress carried from job and the only skill they pulled was being able to work hard for 6 hours. Move onto a real culinary job, they get ****ed for 8 hours straight, usually work complimentary 2 hour overtime to prep then they could go back to the pizza place and really tell them what work is like.
My fiance, in THAT industry, as an excellent pastry chef in a high speed 500 person a night line in a large hotel, is underpaid and overworked at 12 hours a day 6 days a week. That said, at hourly, you would be hard pressed to find me complaining, I can easily handle 60 hour weeks, and making time and a half or more, yehaw, I pulled more than that in the factory. Currently working a salary job and working 60 hour weeks makes it hard to justify sometimes.
Most people here seem to talk about lazy and easy lives and thats why the current population is fat. This is one area where I find people very hypocritical. Most people always want more than they deserve regardless of the work they do. This is one of the great reason why industry has a hard time maintaining primary manufacturing in north america. (ya ya...foreign competitors going cheaper too...but seriously I knew a guy making 25$ an hour to place the ****ing owners manual in the car at the end of an automated line of 50$ workers...)
That said, the only job I would have ever claimed to be underpaid was a gaurd in prison. I was the unfortunate experiment of a conservative government using standard static security companies in a live prison environment. At 9$ an hour it wasn't worth the risk to me or my family. Having been attacked after hours by an escaped convict and lated being told where I live by a convicted killer...seriously, people whine to much. The grass is always greener in the other job, the other industry, the other life. I consider myself fortunate to have changed careers 5 times before I was 25 (I moved out early in life) I know what hard work is, most people I have had experience with don't.
Maybe I was brought up by a different generation of workers, my grandfather was a lot of example for me. And he at 65 would put a lot of these kids to shame. Work ethic is truly lost.
Maelstrom
12-29-06, 11:01 PM
I was a pizza delivery driver.
My cous did that for years. Put his way through college. With tips he made a small fortune.
That said, his car was basically garbage at the end.
The industry pays what the market will bear.
There are millions of people who can do unskilled labor. Thus, there are more people who will accept a lower wage to take an unskilled job. There are comparatively few who can do skilled labor. Thus, those skilled workers command a higher wage/salary for their knowledge, skills and abilities .
norsehabanero
12-29-06, 11:08 PM
My cous did that for years. Put his way through college. With tips he made a small fortune.
That said, his car was basically garbage at the end.
did it for years as well, the money was not to bad but i agree it is hard on cars but fun,
we have a papa murphys pizza and for a while it was like the lottery some days you would get what you wanted and most you were just surprised
I did pizza delivery in high school. It was really fun, me and a bunch of the other drivers bought CB radios and raced around town all night. I ate so much pizza during that time, I'm surprised I didn't have a heart attack.
Michigander
12-30-06, 03:22 AM
Hey Siu, I haven't eaten pizza in about 5 months, but I do know one thing. You would have been a lot better off just walking into Little Cezars and getting a hot and ready.
sunofsand
12-30-06, 04:13 AM
Tired
On something
Ditzy
Bored
Who knows which or what exact combination. Funny story except for when you=me.
Minesbroken
12-30-06, 05:52 AM
my minimum week is about 50 hours...during this time of year I have been clocking in between 3-5 extra hours a day with no increase in pay. last week I worked 71 hours and didnt get overtime. I brought this to the attention of my boss and he hands me 25 dollars through a little window in the wall that we have between the shop and the store. I through it back through the window and said forget it. I'm looking actively for a new job now.
Siu Blue Wind
12-30-06, 08:27 AM
Hey Siu, I haven't eaten pizza in about 5 months, but I do know one thing. You would have been a lot better off just walking into Little Cezars and getting a hot and ready.
I usually don't do pizza. I was desperate and didn't feel like cooking.
we ordered pizza last night from a locally-owned and operated place, as opposed to a chain. it was so good we decioded never to order from one of the other guys (one with HUT in their name) ever again.
sorry, I don't have a story about overworked employees. but, I worked in a pizza place and the work is harder than you think. you have to be fast and efficient. you have to have your timing down just right to keep track of 5-7 pies in the oven and not burn them... you get burned a lot. in our place we actually made the dough and rolled it out ourselves.
the food service industry is hard and dirty work that most of us don't want to do, and the pay is crap... (waiters can make good money in a good restaurant, sure, but what about the other people that cook and clean the place so you can go in with your friends and undertip and complain about how people "just arent smiling enough here').... we as customers expect great service and great food for a pittance. I'm sorry, that's ****ed up. food workers DO deserve more than they're usually paid.
apclassic9
12-30-06, 09:01 AM
I personally think the problem with all customer service workers is that they really do not pay attention to what is being said to them. They have thier little memorized spiel drilled into thier heads by thier managers, and anything YOU might say which is out of order simply does not compute.
I've been in a pizza place, standing there, ordering a pie to go, and have had the counter person ask for my address.... on the other hand, the same place will lend me those insullated pizza bags overnight, cause I live 40 miles away. Go figure!
KingTermite
12-30-06, 10:37 AM
So with that great service on the phone end.....how was the taste of the egg salad they delievered 2 hours later?
I ordered a burger once...
"I'll have a double cheese burger."
Coming right up. (speaks into the mic) Double cheese. It's for a cop.
"You son of a..."
"I'll take a litre of cola..."
Sounds more like pot then being sleepy...
That's what I was thinking
So with that great service on the phone end.....how was the taste of the egg salad they delievered 2 hours later?
Termite, you really ARE the KING.
donnamb
12-30-06, 12:20 PM
There's this burrito shop downtown with an entire crew of wake-and-bakers. I have no idea where they go downtown to discreetly top off their THC levels, but they do make the most incredible burritos. You just have to watch them at the register, that's all. A small price to pay for such a delicious burrito...
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