Road Cycling - Shimano Shifter cap?

Hey, does anybody know how much it costs to replace the top plastic cap on Shimano Ultegra shifters. When my bike came in from BikesDirect the plastic cap had a chunk of chrome chipped of and no help what so ever from BikesDirect. The worst customer service you could imagine. E-mailed many times and no responce at all . Only one choice is to mail the bike back with in 30 days or keep it, no middle ground. I really like the bike and hate to send it back for a small Shimano blem on a cap. Thanks for any help.

Not that I'm much help, but I also need one for my 105 set. I'll be watching to see other relpies.

Depending on whether you have Ultegra 6501 or 6510 lever assemblies, you can go here http://aebike.com/site/page.cfm?PageID=30&Category=1499 to find what you need. Scratches on these nameplates is not uncommon and happens frequently.

First off, I would not buy a bike mail order. I would rather try out a few at my LBS, and buy where I get service when I need it. I have never had a problem doing it that way. Maybe, a lesson learned.

You really have two choices;

1. Send it back for a small blemish.

2. Go to a LBS and get a replacement part.

You like the bike, so replacing the cap is probably a good choice.
If you like the shop, they may be of great help to you in the future.

To send it back, would most likely be a bigger pain in the butt, than riding the bike with a scratched cap.

(In theory, the mailorder house should send a replacement part, but many are only warehouses, and once they have shipped, they don't care.):rolleyes:

Get the part ... I don't know, but they can't be too expensive ... and you won't have to give up riding a bike you like.

:beer: Happy riding ... ... ...

Any shop would be able to sell you one.

Around $8 max price.

We sell them here as many people tend to damage them.