Bikeforums.net is a forum about nothing but bikes. Our community can help you find information about hard-to-find and localized information like bicycle tours, specialties like where in your area to have your recumbent bike serviced, or what are the best bicycle tires and seats for the activities you use your bike for.mechBgon
05-30-03, 07:09 PM
So at midnight I checked my bank balance and saw that my paycheck had been auto-deposited. Yaaay! :)
Around 1AM or so, I remembered that one of the things I need is a new charger for my old ~1998 NiteRider NiteHawk... I stressed the cord on mine and it doesn't make contact unless I fuss with the cord.
So I shopped around to see what to expect, and all I saw was the $80 Microbrute charger for the newer-generation NR's. I went to NiteRider's site and couldn't find a plain-vanilla charger for my old system, so I filled in their email form asking if there was one. Mind you, this is something like 1:30AM.
I got to work this morning and found a reply, sent at 9:01AM:
Tom,
Charger # 6039 will also work for your old NiteHawk system. I have just
added it to our website store.
Thanks,
Jim
NiteRider
Now THAT is what I call "customer service." :) How many companies will redesign their web store first thing in the morning, just to sell you a US$29 battery charger for a product they haven't made for about 3 or 4 years? :beer: Right on!
Around 1AM or so, I remembered that one of the things I need is a new charger for my old ~1998 NiteRider NiteHawk... I stressed the cord on mine and it doesn't make contact unless I fuss with the cord.
So I shopped around to see what to expect, and all I saw was the $80 Microbrute charger for the newer-generation NR's. I went to NiteRider's site and couldn't find a plain-vanilla charger for my old system, so I filled in their email form asking if there was one. Mind you, this is something like 1:30AM.
I got to work this morning and found a reply, sent at 9:01AM:
Tom,
Charger # 6039 will also work for your old NiteHawk system. I have just
added it to our website store.
Thanks,
Jim
NiteRider
Now THAT is what I call "customer service." :) How many companies will redesign their web store first thing in the morning, just to sell you a US$29 battery charger for a product they haven't made for about 3 or 4 years? :beer: Right on!