Mountain Biking - Cracked seat stay; need advice

Hey folks,
I recently noticed a small crack at the bottom of the left seat stay on my Y2K Trek 8900SL. Of course, Trek has a lifetime warranty on frames, so they should replace it with little fuss. The problem is this: my bike came outfitted with linear-pull brakes. The replacement frame for my bike will likely be an 8500, which does not come with linear-pull brake studs (they are disc only). This means that I will not be able to transfer my current wheels or hubs to the replacement frame, and will also need to switch to disc brakes. Do any of you have knowledge regarding this matter? Should I have to foot the bill for all those parts solely because Trek changed their design?? If so, that is pretty unfair. Thanks for your input.

Hey folks,
I recently noticed a small crack at the bottom of the left seat stay on my Y2K Trek 8900SL. Of course, Trek has a lifetime warranty on frames, so they should replace it with little fuss. The problem is this: my bike came outfitted with linear-pull brakes. The replacement frame for my bike will likely be an 8500, which does not come with linear-pull brake studs (they are disc only). This means that I will not be able to transfer my current wheels or hubs to the replacement frame, and will also need to switch to disc brakes. Do any of you have knowledge regarding this matter? Should I have to foot the bill for all those parts solely because Trek changed their design?? If so, that is pretty unfair. Thanks for your input.
Take this chance to upgrade to some good disk brakes. You'll be glad you did.

keep us posted

Take this chance to upgrade to some good disk brakes. You'll be glad you did.

You're missing the point. I have no problem with discs, but my frame cracked and Trek's replacement frame only comes set up for discs. I don't feel I should have to pay for new wheels, hubs, brakes, shifters, etc. just because of their poor welding job. Get my drift? I was just wondering if anyone has dealt with their warranty service department before.

y2k model bike.. that's about how long it should last if it's aluminum.. I'd just buy another bike.

I would speak directly to the folks at Trek about your concerns. Perhaps they might help you out; you may find that they have your exact frame hiding out in a corner, or that they might assist with the required upgrades...(call it customer relations).

Should I have to foot the bill for all those parts solely because Trek changed their design?? If so, that is pretty unfair.

Meh, not really. You're getting a free frame, consider it an opportunity to upgrade parts... or buy a bike that doesn't crack:D

the 8000 is still a zr9000 frameset and it has v brakes available.

y2k model bike.. that's about how long it should last if it's aluminum.. I'd just buy another bike.

Um, no. I prefer not to get f'ed in the ass. First of all, I would never spend $2,300 on a bike that would only last seven years. The frame is covered under warranty, and will be replaced for free... There are other concerns here. It's not a matter of buying a new bike. You gotta read the initial post.:)

the 8000 is still a zr9000 frameset and it has v brakes available.

The replacement frame for a Y2K 8900 is the '08 8500. Nevertheless, for '08, everything above the 4500 level is disc-only (including the 8000, as you mentioned).

You're missing the point. I have no problem with discs, but my frame cracked and Trek's replacement frame only comes set up for discs. I don't feel I should have to pay for new wheels, hubs, brakes, shifters, etc. just because of their poor welding job. Get my drift? I was just wondering if anyone has dealt with their warranty service department before.

I get your point. I was just putting a different angle on your problem. Exscuuuuuuuuse me!;)

Meh, not really. You're getting a free frame, consider it an opportunity to upgrade parts... or buy a bike that doesn't crack:D

I don't look at it as getting a free frame... I would, however, feel that way if my parts carried over to the new frame. One must remember that I will have to change virtually every major component on my bike just because of the brakes issue, which is why I'm a little concerned about it. Look at how convoluted this issue quickly becomes: I will obviously need to buy disc brakes. Because of this, I will have to update my shifters. But the current XT shifters are for 9-speed cassettes. When my bike was built (Y2K), XT used an 8-speed cassette, meaning that my cassette and rear derailleur will also need to be replaced. I'm guessing the current XT uses a different chain than the old XT as well. Also, since I have been using linear-pull brakes, I will need to replace my hubs and wheels. So before you know it, the only things that I can carry over from my cracked frame are the handlebars, stem, headset, fork, pedals, and seat post. Have an extra grand laying around??

I would speak directly to the folks at Trek about your concerns. Perhaps they might help you out; you may find that they have your exact frame hiding out in a corner, or that they might assist with the required upgrades...(call it customer relations).

I hope to God they help me out... Otherwise, I won't have a bike anymore. I don't have the money to buy all new XT components plus a wheelset.

...or buy a bike that doesn't crack:D

Does this mean: Don't buy a Trek?:)

I get your point. I was just putting a different angle on your problem. Exscuuuuuuuuse me!;)

I'm not trying to bust your chops or anything mtnbiker66. I'm just hoping that Trek affords me the opportunity to make those upgrades...:)

The worlds smallest violin is playing for you dude.

I will obviously need to buy disc brakes. Because of this, I will have to update my shifters. But the current XT shifters are for 9-speed cassettes. When my bike was built (Y2K), XT used an 8-speed cassette, meaning that my cassette and rear derailleur will also need to be replaced. I'm guessing the current XT uses a different chain than the old XT as well.

I'm not 100% positve about the new XT stuff but the past XT stuff has always been 8/9 speed compatible, and your hub will also accept both 8 or 9 speed cassettes, just differant spacers, overall width is the same. 8 speed chain is an 8 speed chain. None of this stuff would need to be replaced.

I can see Trek replacing the frame, but good luck getting them help spring for what you would need to replace. You could make the disc brake upgrade for $300 or less.

I'm not 100% positve about the new XT stuff but the past XT stuff has always been 8/9 speed compatible, and your hub will also accept both 8 or 9 speed cassettes, just differant spacers, overall width is the same. 8 speed chain is an 8 speed chain. None of this stuff would need to be replaced.

I can see Trek replacing the frame, but good luck getting them help spring for what you would need to replace. You could make the disc brake upgrade for $300 or less.

That would be good news if I didn't have to replace the cassette, derailleur, and chain. The hubs will have to be switched regardless of any of that, since my current XT hubs aren't disc compatible.

The worlds smallest violin is playing for you dude.

I will prevail... You'll see.

Um, no. I prefer not to get f'ed in the ass. First of all, I would never spend $2,300 on a bike that would only last seven years. The frame is covered under warranty, and will be replaced for free... There are other concerns here. It's not a matter of buying a new bike. You gotta read the initial post.:)

Apparently you did spend $2300 on a bike that lasted 7 years(cracked frame = dead bike). Trek just gambles on people not riding their bikes.. A frame isn't meant to last forever, especially the expensive light ones. Good luck finding your receipts.

The replacement frame for a Y2K 8900 is the '08 8500. Nevertheless, for '08, everything above the 4500 level is disc-only (including the 8000, as you mentioned).
Why don't you ask them if they can send you another model of frame that has canti studs? Or are you just looking for a new bike for free?

Why don't you ask them if they can send you another model of frame that has canti studs? Or are you just looking for a new bike for free?

Trek doesn't put linear-pull brake studs on their competition level aluminum hardtails anymore. If I were to ask them to send me another model with studs, they would ship me a 4500, which is a considerable (to put it lightly) downgrade from an 8900...

y2k model bike.. that's about how long it should last if it's aluminum.. I'd just buy another bike.


Apparently you did spend $2300 on a bike that lasted 7 years(cracked frame = dead bike). Trek just gambles on people not riding their bikes.. A frame isn't meant to last forever, especially the expensive light ones. Good luck finding your receipts.

I'll clarify... I prefer to not be f'ed in the ass by Trek and expect to pay for it. Companies should be expected to cover their product, and Trek claims they do, but we'll see how this all pans out. Receipts are in hand.

Trek doesn't put linear-pull brake studs on their competition level aluminum hardtails anymore. If I were to ask them to send me another model with studs, they would ship me a 4500, which is a considerable (to put it lightly) downgrade from an 8900...
If you are competing I'm sure you'll welcome the chance to upgrade your frame for the cost of new wheels and brakes.

How does the 4500 compare to your seven year old frame? I'm sure due to technology drip down they are rather comparable.

Although, I'd also be happy if they cut me a check for $1,100. That way I could buy a Specialized S-Works M5 HT frame (which has linear-pull studs) and transfer all my gear over to it. It seems Specialized is the only company still putting studs on their high-end frames these days.

You are F'd.

Why don't you get the new frame for free, and then sell it, and buy the frame you want?

If you are competing I'm sure you'll welcome the chance to upgrade your frame for the cost of new wheels and brakes.

How does the 4500 compare to your seven year old frame? I'm sure due to technology drip down they are rather comparable.

They aren't really. They have different geometry, and the 4500 frame is heavier. The 4500 is really meant for casual riders.

Why don't you get the new frame for free, and then sell it, and buy the frame you want?

It might come down to that, but even so, finding another frame of like-caliber that has studs isn't the easiest task.

It might come down to that, but even so, finding another frame of like-caliber that has studs isn't the easiest task.
You want something that doesn't seem to exist any more. Things change. Live with it.

why do you want a high end frame if your bolting outdated crap to it??? and trek giving you $1100 hahahaha that is hilarious.. They'd much rather give you the frame that costs them like $100. Trek is dumb for offering that warranty anyway so maybe they will just give you a new bike.

why do you want a high end frame if your bolting outdated crap to it??? and trek giving you $1100 hahahaha that is hilarious.. They'd much rather give you the frame that costs them like $100. Trek is dumb for offering that warranty anyway so maybe they will just give you a new bike.

Because full XT, even if it is seven years old, is still very good stuff. The point is that I am trying to save what parts I can because they are worth saving. My bike weighed 23lbs even with "outdated crap" bolted to it, and was just as competitive as any contemporary aluminum hardtail. Best to keep gear-snobbery and trend-surfing to a minimum...

. Best to keep gear-snobbery and trend-surfing to a minimum...

Totally false!

Totally false!
haha!


K_freese, I think people here just want you to be realistic. We do understand, exactly, what your fidicuary complaint is, but in the grand sceme of things most people think you're asking for too much. Any seven year old, aluminum, trek(:D ), frame is way beyond it's prime and the fact that Trek might give you a new frame in return for your busted piece is awesome. Don't push it, and if you do, don't expect people to respond with positive attitudes.


How you'r components lasted through seven years of riding is a mystery in an of itself. I can barely manage to keep a bike for more than 8 months nowadays.

Eh, whatevs... Hopefully I'll hear back from Trek tomorrow.

7 years old? Your bike is 7 years old? WOW! and I just plan to keep my bikes for a period of 5 years only.

Um, no. I prefer not to get f'ed in the ass. First of all, I would never spend $2,300 on a bike that would only last seven years.

Be happy you don't freeride, where in 2003 I spend $2600 on a freeride bike and then in two years I'm replacing it.

I don't look at it as getting a free frame... I would, however, feel that way if my parts carried over to the new frame. One must remember that I will have to change virtually every major component on my bike just because of the brakes issue, which is why I'm a little concerned about it. Look at how convoluted this issue quickly becomes: I will obviously need to buy disc brakes. Because of this, I will have to update my shifters. But the current XT shifters are for 9-speed cassettes. When my bike was built (Y2K), XT used an 8-speed cassette, meaning that my cassette and rear derailleur will also need to be replaced. I'm guessing the current XT uses a different chain than the old XT as well. Also, since I have been using linear-pull brakes, I will need to replace my hubs and wheels. So before you know it, the only things that I can carry over from my cracked frame are the handlebars, stem, headset, fork, pedals, and seat post. Have an extra grand laying around??

First the good news. You won't have to change you shifters, derailer, cassette or crank. Hubs work for 8 or 9 speed without issue.

The bad news is that you will have to change a wheel...on the rear only. And, since this is a disc frame, you'll need a disc caliper and rotor. Since you already have cable brakes, you'll probably want to stick with a cable disc, otherwise you'll have to replace the brake lever and/or shifter. Having a disc in the rear and a v-brake up front isn't optimal but I don't think it huge problem. You'll just have to get used to it.

I'd talk with your shop and point out to them your issues. If you keep everything amicable, you should be alright. You might end up paying a bit out of pocket...I know it's not fair:( ... but see what you can get out of them. I'm sure they don't want to put you off of Treks in the future (and all your friends;) )

Good luck.

I'd put a fuss until they make you happy.

Here's an update for all of you who [never] cared... Apparently Trek makes frames that are used only for warranty replacement claims. All warranty replacement frames are specially made with both disc mounts and canti-studs to take care of people who may be filing warranty claims for older frames (such as mine). So it turns out they are replacing my seven year old 8900 with a 2008 8500 ZR9000 that has canti-studs. The new frame also weighs 62 grams less. Score!!

Word. All that *****in' and bellyachin' for nothing.

I was hoping you'd get f'd in the ass .... just for typing f'd in the ass.. as I really hate reading that.

Word. All that *****in' and bellyachin' for nothing.

Sorry to disappoint... I could go on to complain about the crappy customer service at my local Trek dealer, however...

I was hoping you'd get f'd in the ass .... just for typing f'd in the ass.. as I really hate reading that.

But in the end, it was not I who was sodomized. Trek gets mega points for backing their product and providing a smart solution.

http://i18.photobucket.com/albums/b103/k_freese/8900a.jpg
Here it is: the infamous cracked 8900SL that you love so much. Looks fine, and it rode perfectly, but a closer inspection reveals that it could have failed at any moment.

http://i18.photobucket.com/albums/b103/k_freese/8900crack.jpg
I scraped some of the paint away just to see it it was more than a paint flaw. With the paint removed, we see that the weld did in fact have a small crack. Who knows how long it was there.

http://i18.photobucket.com/albums/b103/k_freese/8500a.jpg
The brand new warranty replacement frame arrived today. Since Trek no longer makes the 8900, I received this considerably better looking 8500 frame. Despite the drop in number, the 8500 is Trek's most high-end aluminum hardtail at the moment, which is what my 8900 was back in Y2K. The new 8500 weighs 62 grams less, and is much better braced. And of course, I didn't pay a dime for it.

http://i18.photobucket.com/albums/b103/k_freese/ZR9000a.jpg
Lets hope this ZR9000 frame holds up better than its predecessor.

http://i18.photobucket.com/albums/b103/k_freese/Partsa.jpg
Tearing down and reassembling a bike sucks without adequate space or a bike stand... The hammer is my favorite tool. It turns out the old and new frame use a different diameter seat tube, so I will have to absorb that cost, plus some cables, but I'd say I lucked out. I should have it fully assembled and rolling down the trail by tomorrow afternoon after I buy those last few parts at the shop.

I can see you dancing around your new frame singing "I am a lucky boy"