Mountain Biking - Wrong Thudbuster Delivered (Mail Order)

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BugsInMyTeeth
05-31-07, 05:17 AM
Sigh..

So, I finally, after years (literally) of humming and hawing.. order a Thudbuster.

A Thudbuster LT, along with the extra 'heavyweight' elastomer (which only fits the LT).
http://thudbuster.com/images/thudnew-3g.jpg


I just received it yesterday, and to my horror, it's an ST.
http://thudbuster.com/images/thudnew-4g.jpg

I quickly went back and checked my confirmation email from the original, and sure enough, it looks like I ordered an ST. I can't believe my luck/stupidity. I thought I was very careful in my selection on their website, because the 27.2mm post actually comes in 2 different lengths, for both the LT and the ST. I was sure to go for the normal length, LT.

Any suggestions? I sent them an email, begging for their mercy. I fear I am looking at an additional 2 way trip of shipping, that's if they even accept the return/exchange.

I suck.

Quick_Torch C5
05-31-07, 08:00 AM
Which company did you order it from? Most will exchange it out, if reported quickly. Even if you have to pay shipping, it should be less than $10 USPS(probably the cheapest shipper).

Good luck, and give us a report on your post when you get the right one in.