Bikeforums.net is a forum about nothing but bikes. Our community can help you find information about hard-to-find and localized information like bicycle tours, specialties like where in your area to have your recumbent bike serviced, or what are the best bicycle tires and seats for the activities you use your bike for.Frank_James1
07-30-07, 05:06 AM
I bought some ITM bar extensions form Dave Hinde. When I received them there was some bolts missing, I phoned them up and they said return the
bars and they would replace, which annoyed me a bit because I just wanted the bolts, anyway I returned them at my cost, a few days later I got
the same bars back still missing the fixing bolts, once again I rang up and was told without 'asking me what was missing' the bars were
complete. The person was very rude and unhelpful. In the end I got in touch with ITM and they supplied the bolts direct to me. I will never use
Dave Hinde again and strongly advise anyone else not to. I also reported it to consumer rights at www.direct.gov.uk they said they need more
people to complain before they can investigate. So if you have had a bad experience complain.
bars and they would replace, which annoyed me a bit because I just wanted the bolts, anyway I returned them at my cost, a few days later I got
the same bars back still missing the fixing bolts, once again I rang up and was told without 'asking me what was missing' the bars were
complete. The person was very rude and unhelpful. In the end I got in touch with ITM and they supplied the bolts direct to me. I will never use
Dave Hinde again and strongly advise anyone else not to. I also reported it to consumer rights at www.direct.gov.uk they said they need more
people to complain before they can investigate. So if you have had a bad experience complain.