Frank_James1
07-30-07, 05:06 AM
I bought some ITM bar extensions form Dave Hinde. When I received them there was some bolts missing, I phoned them up and they said return the
bars and they would replace, which annoyed me a bit because I just wanted the bolts, anyway I returned them at my cost, a few days later I got
the same bars back still missing the fixing bolts, once again I rang up and was told without 'asking me what was missing' the bars were
complete. The person was very rude and unhelpful. In the end I got in touch with ITM and they supplied the bolts direct to me. I will never use
Dave Hinde again and strongly advise anyone else not to. I also reported it to consumer rights at www.direct.gov.uk they said they need more
people to complain before they can investigate. So if you have had a bad experience complain.
bars and they would replace, which annoyed me a bit because I just wanted the bolts, anyway I returned them at my cost, a few days later I got
the same bars back still missing the fixing bolts, once again I rang up and was told without 'asking me what was missing' the bars were
complete. The person was very rude and unhelpful. In the end I got in touch with ITM and they supplied the bolts direct to me. I will never use
Dave Hinde again and strongly advise anyone else not to. I also reported it to consumer rights at www.direct.gov.uk they said they need more
people to complain before they can investigate. So if you have had a bad experience complain.
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