[Frank_James1]

I bought some ITM bar extensions form Dave Hinde. When I received them there was some bolts missing, I phoned them up and they said return the

bars and they would replace, which annoyed me a bit because I just wanted the bolts, anyway I returned them at my cost, a few days later I got

the same bars back still missing the fixing bolts, once again I rang up and was told without 'asking me what was missing' the bars were

complete. The person was very rude and unhelpful. In the end I got in touch with ITM and they supplied the bolts direct to me. I will never use

Dave Hinde again and strongly advise anyone else not to. I also reported it to consumer rights at www.direct.gov.uk they said they need more

people to complain before they can investigate. So if you have had a bad experience complain.

[The BikeForums Team]

This is an archived thread, you can find the full version of this thread, with images, links and more content here.

Ready to buy? Check out these two online bike stores:
- http://www.nashbar.com (you can find the latest bike nashbar coupons in this thread)
- http://www.performancebike.com (you can find the latest performance bike coupons in this thread)

Cya on the forums,
- The BikeForums Team
- http://www.bikeforums.net

[markhr]

hi there - bad luck with your DH problem - the interweb is your friend though - it seems that searching for "david hinde complaints" brings up a quite a few results including past ASA investigations

http://www.google.co.uk/search?hl=en&q=david+hinde+complaints&meta=